Security Officers & Security Supervisors (Vincent)

Northeast Security•Boston, MA

6d•Onsite

About The Position

Northeast Security, Inc., founded in 1967, is a leading security services firm in New England. We are seeking to hire Security Officers/Security Guards and Security Supervisors in Somerville, MA, and the Boston surrounding areas. Positions are available for Full Time and Part Time, with various shifts including First Shift, Second Shift, and Overnights. Pay rate ranges from $22 to $26 per hour, depending on the position and experience. Applicants must be eligible, pass background screening, drug testing, and complete orientation. Please note that positions may be rescinded if background requirements are not met. Northeast Security, Inc. is an equal employment opportunity employer.

Requirements

Excellent customer service skills and service delivery orientation.
Answering phone calls.
Monitoring security Concierge personnel to ensure guest services are satisfactory.
Client Management Skills.
Strong Leadership skills.
Knowledge of supervisory practices, procedures, and security operations.
Ability to provide positive direction and motivate performance.
Strong attention to detail.
Strong written and verbal communication skills.
Ability to show responsibility and friendliness towards clients and residents.
Strong professionalism.
Ability to solve conflict/problem solve.
Maintain the highest ethical and professional standards.
Must be able to multi-task and self-manage in a dynamic environment.
Must be knowledgeable of all company policies and procedures.
Maintain effective relationships with all levels of the company and client organizations.
High School Diploma

Responsibilities

Must keep a professional appearance.
Must remain on post at all times.
Monitoring security Concierge personnel to ensure guest services are satisfactory.
Provide general admin support and respond to inquiries and anticipate customers needs.
Ensure that all security concierge personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
Review and approve all reports, duty logs, etc. submitted by security personnel.
Ensure timely notification of all serious incidents.
Basic computer knowledge.
Maintain effective communications with all assigned security personnel.
Deliver a memorable and pleasant experience to all customers/vendors.
Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.
Assume other duties as required by either Client or Northeast Security, Inc.