Security Officer Access Control

Allied Universal•Windsor, CT

4d•Onsite

About The Position

As a Security Officer Access Control in Windsor, CT, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join Allied Universal at a fast-paced logistics and distribution location as a Front Desk Officer, where you will welcome visitors, manage access control, support badge and alarm procedures, and help with security-related concerns through strong customer service and communication. In this stationary role, you will represent our agile, reliable, and innovative team with integrity, putting people first while helping create a professional and well-organized entry experience.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Access control and badge experience is preferred.
Comfortable using a computer or tablet is preferred.
Alarm panel experience is preferred.
Customer service experience is preferred.
Loss prevention experience is preferred.

Responsibilities

Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor processing, and/or access control activities for a logistics and distribution location.
Monitor lobby and reception activity, verify identification and/or credentials, maintain visitor and delivery records, and help to support authorized entry procedures.
Respond to incidents, questions, and critical situations in a calm, problem-solving manner, escalating concerns according to site protocols and emergency response guidelines when appropriate.
Answer phones, assist employees, visitors, and drivers with directions and check-in expectations, and communicate security-related information to site contacts and/or Allied Universal leadership.
Observe front desk and nearby entry areas for unusual activity, document incidents and daily activity, and help to deter unauthorized access through professional presence and attention to detail.