Security Officer 3

Sutter Health•San Francisco, CA

11d

About The Position

The Security Officer 3 serves as the senior security officer on duty and performs all operational functions of lower-level security officers while taking on expanded investigative, analytical, and training responsibilities. The position acts as the primary on-site authority during assigned shifts, conducts field training and evaluation of security officers, and leads administrative, civil, and criminal investigations. Duties include developing work plans, investigating leads, conducting interviews, preparing clear and professional investigative reports, analyzing data, controlling evidence, preparing documentation, and potentially making recommendations to justice system authorities. The role also retains the foundational responsibilities of a lower-level security officer in an acute care environment, including site security, responding to emergencies, incident reporting, customer service, and security officer functions. It expands these duties to include broader investigative, analytical, and enterprise-level responsibilities.

Requirements

High school diploma or GED.
Proprietary Private Security Officer (PSO) certification.
California BSIS regulatory training: 8 hours of Power to Arrest and Use of Force, 16 hours within 30 days, 16 hours within 6 months, 40 hours of initial training total, and 8 hours of annual refresher training.
Two years of recent relevant experience.
Working knowledge of legal concepts relevant to healthcare security, including premises liability, detention authority, use of force, and mandated reporting requirements.
Knowledge of evidence collection, preservation, and chain-of-custody protocols.
Ability to exercise independent judgment in complex and dynamic situations and analyze information to support operational decisions based on risk, policy, and situational factors.
Ability to follow through, meet deadlines, anticipate requirements, and build relationships with minimal oversight.
Highly organized and detail-oriented, with integrity and professionalism in handling sensitive and confidential information.
Ability to prioritize and respond to changing demands from multiple sources in a fast-paced environment.
Demonstrated investigative competency.
Ability to document investigative results and corrective action plans clearly for auditors, regulators, and others.
Comfort with internal systems or ability to learn new systems.
Analytical and problem-solving skills.
PC skills, including Microsoft Word, Excel, Outlook, and PowerPoint.

Responsibilities

Serve as the senior security officer and primary on-site authority during assigned shifts.
Perform the operational functions of lower-level security officers, including site security, emergency response, incident reporting, customer service, and security functions in acute care environments.
Conduct field training and evaluation of security officers.
Lead administrative, civil, and criminal investigations.
Develop work plans, investigate leads, and conduct interviews.
Prepare professional reports that clearly communicate investigative findings.
Analyze data, control evidence, and prepare documentation.
Make recommendations to justice system authorities when appropriate.