Security Officer 3

Sutter Health•San Francisco, CA
•$32 - $45

About The Position

The Security Officer 3 serves as the senior security officer on duty and performs the operational functions of lower-level security officers while taking on expanded investigative, analytical, and training responsibilities. The officer acts as the primary on-site authority during assigned shifts, conducts field training and evaluation of security officers, and leads administrative, civil, and criminal investigations. Responsibilities include developing work plans, investigating leads, conducting interviews, writing clear professional reports, analyzing data, controlling evidence, preparing documentation, and potentially making recommendations to justice system authorities. The role also includes core security officer duties such as site security, responding to emergent situations, incident reporting, customer service, and security functions in acute care environments. The position is full-time, with evening shifts, eight-hour shifts, variable days, and Saturday and Sunday weekend requirements. The role is regular and non-exempt. Pay is $31.86 to $44.60 per hour, subject to variation based on geographic location and other factors. Eligible positions include a comprehensive benefits package.

Requirements

  • High school diploma or GED.
  • Proprietary Private Security Officer (PSO) certification and applicable California BSIS regulatory training: 8 hours of Power to Arrest and Use of Force, 16 hours within 30 days, 16 hours within 6 months, 40 hours total initial training, and 8 hours of annual refresher training.
  • Two years of recent relevant experience.
  • Working knowledge of legal concepts relevant to healthcare security, including premises liability, detention authority, use of force, and mandated reporting requirements.
  • Knowledge of evidence collection, preservation, and chain-of-custody protocols.
  • Ability to exercise independent judgment in complex and dynamic situations and analyze information to support operational decisions based on risk, policy, and situational factors.
  • Ability to follow through, meet deadlines, anticipate requirements, and build relationships with minimal oversight.
  • Highly organized and detail-oriented, with a high level of integrity and professionalism when handling sensitive and confidential information.
  • Ability to set priorities and respond to changing demands from multiple sources in a fast-paced environment.
  • Demonstrated investigative competency.
  • Ability to document investigative results and corrective action plans clearly for auditors, regulators, and others.
  • Comfort using internal systems or ability to learn new systems.
  • Analytical and problem-solving skills.
  • PC skills, including Microsoft Word, Excel, Outlook, and PowerPoint.

Responsibilities

  • Serve as the senior security officer on duty and primary on-site authority during assigned shifts.
  • Perform lower-level security officer operational functions, including site security, response to emergent situations, incident reporting, customer service, and security duties in acute care environments.
  • Conduct field training and evaluation of security officers.
  • Lead administrative, civil, and criminal investigations.
  • Develop work plans, investigate leads, and conduct interviews.
  • Compose professionally written reports that communicate investigative findings clearly.
  • Analyze data, control evidence, and prepare documentation.
  • Make recommendations to justice system authorities when appropriate.

Benefits

  • Eligible positions include a comprehensive benefits package.
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