Security Officer 2

Mercyhealth Wisconsin and Illinois•Crystal Lake, IL

9d•$18 - $27•Onsite

About The Position

Mercyhealth is seeking a Security Officer 2 to join their team. This role is responsible for maintaining a safe and secure environment for patients, visitors, and staff. The Security Officer will patrol buildings and grounds, respond to calls and emergencies, monitor security equipment, and assist with investigations and training. This position requires a high school diploma or equivalent, a minimum of 2 years of experience in police, security, or military, and successful completion of specific departmental training. Bilingual skills and healthcare security experience are preferred. The role involves making independent judgments to adapt to routine situations and has no supervisory responsibilities.

Requirements

High school diploma or equivalent required
Minimum of 2 years’ experience with police, security, or military background
Successful completion of all department required training such as Level 3 TACT training, handcuffing, OC spray, ASP baton, and physical control tactics training, etc. required within 12 months for new hires. Must maintain this proficiency on an annual basis.
OR Completed 30 credit hours toward obtaining a degree
OR One year with Mercyhealth security
Maintain a valid driver’s license and proof of vehicle insurance.
Have and maintain an acceptable driving record per Mercyhealth’s HR-01 Fleet Safety Policy
Basic Computer skills preferred; Word/Outlook/Excel
Able to interact with customers and communicate clearly
Able to manage anger, fear, hostility and violence of others following Mercyhealth principles of customer service

Nice To Haves

Healthcare security experience preferred
Bilingual skills are preferred

Responsibilities

Take initiative to greet all patients, visitors, and Mercyhealth partners in a timely, professional, and courteous manner.
Provide a visible deterrence to crime and prohibited activities by patrolling buildings, grounds, and parking lots to detect irregularities.
Inspect doors, windows, and locks to ensure a high level of security.
Respond to all dispatch/security service calls and overhead emergency code calls.
Check grounds and areas for cleanliness and safety.
Perform parking lot patrols and enforce Mercyhealth parking policy.
Notify management/maintenance staff concerning need for major repairs or additions to lighting, heating, and ventilating equipment by initiating a work order.
Assist with completion of fire drills or other drills as requested.
Write clear and accurate daily reports of shift activities and irregularities.
Provide initial investigation and documentation of incidents of unusual circumstances.
Orient and train security staff at respective sites of responsibility as needed.
Monitor the Mercyhealth environment using electronic security equipment (CCTV, Alarms, etc.).
Ensure partners and contractors display Mercyhealth badges or required proof of identity.
Ensure the safety of all during takeoff and landings of MedFlights.
Assist with identification of deceased patients and verification of credentials of funeral home and Medical Examiner's Office personnel.