Security Officer 2

Mercyhealth Wisconsin and Illinois•Janesville, WI

5d•$18 - $27•Onsite

About The Position

The Security Officer 2 is responsible for maintaining a safe and secure environment for patients, visitors, and staff at Mercyhealth facilities. This role involves proactive patrolling, responding to incidents, monitoring security systems, and providing a visible deterrent to crime. The officer will also be involved in training new security staff, investigating incidents, and ensuring compliance with security policies and procedures. Duties may also include assisting with MedFlight operations, identifying deceased patients, and verifying credentials of funeral home personnel.

Requirements

High school diploma or equivalent required.
Minimum of 2 years’ experience with police, security, or military background.
Successful completion of all department required training such as Level 3 TACT training, handcuffing, OC spray, ASP baton, and physical control tactics training, etc. required within 12 months for new hires.
Must maintain proficiency in required training on an annual basis.
Valid driver’s license and proof of vehicle insurance.
Acceptable driving record per Mercyhealth’s HR-01 Fleet Safety Policy.

Nice To Haves

Healthcare security experience preferred.
Bilingual skills are preferred.
Completed 30 credit hours toward obtaining a degree.
One year with Mercyhealth security.
Basic Computer skills preferred; Word/Outlook/Excel.

Responsibilities

Take initiative to greet all patients, visitors, and Mercyhealth partners in a timely, professional, and courteous manner.
Provide a visible deterrence to crime and prohibited activities by patrolling buildings, grounds, and parking lots.
Inspect doors, windows, and locks to ensure a high level of security.
Respond to all dispatch/security service calls and overhead emergency code calls.
Check grounds and areas for cleanliness and safety.
Perform parking lot patrols and enforce Mercyhealth parking policy.
Notify management/maintenance staff concerning need for major repairs or additions to lighting, heating, and ventilating equipment through initiating a work order.
Assist with completion of fire drills or other drills as requested.
Write clear and accurate daily reports of shift activities and irregularities.
Provide initial investigation and documentation of incidents.
Orient and train security staff at respective sites of responsibility.
Monitor the Mercyhealth environment using electronic security equipment (CCTV, Alarms, etc.).
Assure and/or request partners and contractors display Mercyhealth badges or required proof of identity.
Perform duties pertinent to site-specific requirements.
Ensure the safety of all during takeoff and landings of MedFlights.
Assist with identification of deceased patients and verification of credentials of funeral home and Medical Examiner's Office personnel.