Security Monitoring Supervisor - Eastern PA

Holistic IndustriesPhiladelphia, PA
Onsite

About The Position

We are Growers, We are Wholesalers, We are Producers, We Are Budtenders, We are Retailers, We are Partners, and We are Hiring. This role involves watching live CCTV footage, alarms, and access control systems to ensure safety, compliance, and smooth daily operations. It also includes alerting management about system malfunctions, conducting routine patrols, managing visitor check-ins, tracking daily activity, and ensuring adherence to SOPs and local/state cannabis regulations. The position also requires scheduling the security team's shifts and providing onsite leadership, training, and coverage.

Requirements

  • Alert, observant, and takes pride in keeping people and property safe.
  • Great at adapting and multi-tasking, showcasing the ability to handle multiple responsibilities efficiently.
  • Capable of managing oneself and supervising others effectively.
  • Demonstrates strong ethical standards and sound judgment in decision-making.
  • Excellent communication skills.

Responsibilities

  • Watch live CCTV footage, alarms, and access control systems to ensure safety, compliance, and smooth daily operations.
  • Quickly alert management about system malfunctions (cameras, alarms, internet), and assist with basic troubleshooting or adjustments.
  • Conduct routine patrols to inspect doors, gates, equipment, and access points — ensuring everything is secure and functioning properly.
  • Check in/out all visitors using an iPad system, verify IDs, and ensure unauthorized access is prevented.
  • Accurately track daily activity, scanned IDs, incident reports, and ensure documentation is complete and timely.
  • Follow SOPs, support local/state cannabis regulations, and help keep work areas clean and safe.
  • Schedule security team shifts and provide onsite leadership, training, and coverage.

Benefits

  • Competitive base pay
  • Bonus program
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Team member discount in our stores
  • Health Savings Account
  • Pet insurance
  • 401(K) plan with company match
  • Company-paid short term disability
  • Company-paid long-term disability
  • Life insurance
  • AD&D insurance
  • Mental health services
  • Urgent care services
  • Referral program
  • Generous PTO
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