LN Venues, Security Manager - Fillmore Charlotte & Underground

Live Nation Entertainment•Charlotte, NC

9d•Onsite

About The Position

Live Nation Entertainment is seeking an experienced and highly organized Security Manager to oversee security operations for two high-volume venues: Fillmore Charlotte & Underground. This role is responsible for managing event security planning, staff scheduling, and day-to-day operations across both venues, supporting more than 300 events annually. The Security Manager will lead a team of approximately 150 security staff members, ensuring safety, professionalism, and full compliance with all company security standards at all times while collaborating with different departments.

Requirements

2–3 years of experience in event security management, preferably in a live entertainment or venue environment
High school diploma or equivalent required
Basic proficiency in Microsoft Office, including Word, Excel, and Outlook
Strong organizational and scheduling skills with the ability to manage multiple events simultaneously
Proven people-management skills with the ability to lead large teams effectively
Professional, approachable demeanor with strong communication and problem-solving abilities
Position requires walking, including extended periods of walking during events, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting

Nice To Haves

college coursework or degree a plus

Responsibilities

Oversee and manage all security operations for events at both venues
Lead, supervise, and support a team of approximately 150 security staff members
Interview, select, train, supervise, counsel and discipline security staff for the efficient operation of the security department
Create and manage staff schedules to ensure proper coverage for all events
Ensure 100% compliance with all company security policies, procedures, and standards, as well as local, state and federal laws and regulations
Serve as a visible and approachable leader during events while maintaining a professional demeanor
Coordinate security needs between both venues to ensure consistent operations
Effectively de-escalate tense or challenging situations in a calm, professional manner, resolving issues without causing further disruption or escalation.
Maintain a safe and secure environment for guests, artists, staff, and partners
Move throughout the venue and all areas, circulating among visitors, patrons, or employees, to visually monitor and take corrective action when needed.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
Perform other duties as assigned by management