Security Manager, University Police

UT Southwestern Medical Center • Dallas, TX

7d • Onsite

About The Position

The Security Manager is responsible for the day-to-day management of assigned security operations, ensuring effective deployment of personnel, consistent enforcement of policies and procedures, and alignment with institutional safety objectives across clinical, academic, and research environments. Directly supervises Security Supervisors and provides guidance, coaching, and performance feedback. Supports the Security Director in implementing departmental initiatives, policy updates, and operational improvements.

Requirements

• Bachelor's Degree in criminal justice, security management or criminal science
• 5 years law enforcement and/or security supervisory experience
• May consider direct related years of experience in lieu of degree
• Valid Texas State Driver License Upon Hire
• BLS - Basic Life Support issued by the American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) Upon Hire

Nice To Haves

• IAHSS (International Association for Hospital Security and Safety) certifications: Basic, Advanced, Supervisor.

Responsibilities

• Provides day-to-day management of assigned security operations across clinical, academic, and research facilities.
• Oversee security shifts, posts, or functional areas to ensure adequate coverage, consistency, and operational readiness.
• Ensures compliance with UT Southwestern policies, departmental procedures, and applicable regulatory and accreditation standards.
• Reviews security incidents, trends, and operational metrics to identify risks and recommend corrective actions.
• Directly supervises Security Supervisors and provides guidance, coaching, and performance feedback.
• Ensures supervisors effectively manage frontline security officers, including adherence to post orders and response standards.
• Participates in hiring, onboarding, training, performance evaluations, and disciplinary processes for assigned personnel.
• Promotes professionalism, accountability, and customer service-oriented security practices.
• Serves as an escalation-level responder for significant security incidents, critical events, or complex situations.
• Coordinates security response during emergencies, disruptions, or high-risk events in collaboration with University Police operations, clinical leadership, and emergency management.
• Ensure incidents are properly documented, reviewed, and escalated in accordance with institutional requirements.
• Assists with after-action reviews and implementation of corrective or preventive measures.
• Supports the Security Director in implementing departmental initiatives, policy updates, and operational improvements.
• Translates strategic direction into consistent operational practices across assigned areas.
• Identifies gaps in procedures, staffing models, or training and recommends practical solutions.
• Assists with inspections, audits, and readiness activities related to safety, security, or compliance.
• Assists with scheduling oversight, timekeeping review, and staffing adjustments to meet operational needs.
• Reviews reports, logs, and documentation prepared by supervisors for accuracy and completeness.
• Supports training initiatives and ensures personnel maintain required certifications and competencies.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Manager