Security Manager - The Ritz-Carlton

Sage Hospitality•Chicago, IL

1d•Onsite

About The Position

As a Security Manager, you play a critical leadership role in protecting our guests, our Ladies and Gentlemen, and our property while maintaining the discreet, polished atmosphere expected at The Ritz-Carlton. Through strong operational oversight, proactive risk management, and a calm, confident presence, you ensure safety and security procedures are upheld with the highest standards. Whether overseeing emergency preparedness, managing incident response, coordinating with local authorities, or leading a team committed to vigilance and service, you help create an environment where hospitality can flourish without interruption. Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled professionals. As one of our Ladies and Gentlemen, you will embody the values that define the world’s finest luxury brand. In a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be empowered to lead with integrity, protect what matters most, and work alongside your fellow leaders to bring special moments to life for our guests and each other.

Requirements

One to two years of post-high school education or equivalent experience.
Minimum three to five years in security/loss prevention.
Thorough knowledge of the security hospitality fields and the relating practices and procedures.
Requires knowledge of hotel and company policies and procedures and the ability to determine a course of action based on these guidelines.
Requires supervisory/management skills.
Ability to perform CPR and first aid.

Nice To Haves

Prior hospitality position or time in similar environment preferred.

Responsibilities

Investigate, analyze and report on all incidents and accidents; coordinate activities and liaise with local and federal law enforcement agencies, fire companies and insurance agencies to resolve problems, ensure a safe environment for guests and staff and a quality guest experience.
Develop safety, security and emergency procedures/action plans for the hotel and peripheries and monitor program implementation within corporate guidelines to protect guests and staff, secure the assets and minimize losses.
Monitor and control the maintenance and repair of safety related equipment to ensure constant emergency readiness.
Train the hotel staff on first aid, CPR, fire prevention, safety and equipment, accident prevention, security and emergency procedures.