Security Manager- Coca-Cola Amphitheater

Live Nation Entertainment • Birmingham, AL

1d • Onsite

About The Position

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Coca-Cola Amphitheater is seeking a Manager – Venue Security. The Security Manager is responsible for the overall management of the security department to ensure guest, employee, artist and venue safety. Also, control's cost and ensures total guest satisfaction by guarding, patrolling, monitoring the premises to prevent theft, violence, or infractions of rules. WHAT THIS ROLE WILL DO • Work in conjunction with the General Manager and Operations Manager to ensure compliance with all policies and procedures that relate to the security department as well as local, state and federal laws and regulations. • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. • Moves throughout the venue and all areas to visually monitor and take corrective action when needed. • Provides guidance and improvement and implements necessary adjustments. • Investigates and resolves security complaints. Interacts positively with guests • Circulate among visitors, patrons, or employees to preserve order and protect property. • Writes reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. • Interviews, selects, trains, supervises, counsels and disciplines security staff for the efficient operation of the security department. • Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts. • Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc. • Coordinate with the Operations Manager and Tour Security Manager for advancing upcoming shows to ensure a seamless, safe show day. • Organizes and conducts meetings and communicates pertinent information to the staff. Schedules and directs staff in their work assignments. • Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary.

Requirements

• High School Diploma or equivalent preferred.
• At least 2 years of experience in a similar role
• [In certain states, a Guard Card is a plus – Otherwise, enter state licensing requirements].
• Working knowledge of security operations, safety practices in a business environment and enforcement procedures.
• Strong strategic thinking and creative problem-solving skills
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• A strong sense of teamwork and ability to execute programs
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting

Responsibilities

• Work in conjunction with the General Manager and Operations Manager to ensure compliance with all policies and procedures that relate to the security department as well as local, state and federal laws and regulations.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Moves throughout the venue and all areas to visually monitor and take corrective action when needed.
• Provides guidance and improvement and implements necessary adjustments.
• Investigates and resolves security complaints. Interacts positively with guests
• Circulate among visitors, patrons, or employees to preserve order and protect property.
• Writes reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Interviews, selects, trains, supervises, counsels and disciplines security staff for the efficient operation of the security department.
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
• Coordinate with the Operations Manager and Tour Security Manager for advancing upcoming shows to ensure a seamless, safe show day.
• Organizes and conducts meetings and communicates pertinent information to the staff. Schedules and directs staff in their work assignments.
• Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary.

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED