Security Manager, NA

Vantage Data Centers•Santa Clara, CA

3d•$120,000 - $132,000•Onsite

About The Position

The Security team is looking for a forward-thinking, results-oriented, innovative Security Manager with the ability to develop, execute and oversee data center (DC) security operations and programs. As the Security Manager, you will be expected to create and verify compliance with security procedures, training, standards, and policies, while optimizing the effectiveness and efficiency of physical security at our facilities. You will champion new initiatives for the security team and oversee planning processes and delegations across multiple business partner teams. You will contribute and help drive the development of long-term corporate strategy and goals. You will partner with the Design and Engineering Team, Site Operations, and Construction Managers.

Requirements

Minimum of 5 years of experience in security management, preferably in a data center or critical infrastructure environment.
Experience with heavy construction and managing security in dynamic environments.
Strong organizational and time management skills.
Excellent communication and presentation abilities.
Proficiency with security reporting tools and software.
Solid troubleshooting skills for equipment or software issues.
Ability to develop and maintain security policies, procedures, and documentation.
Detail-oriented and capable of managing multiple tasks simultaneously.
Initiative-driven with a focus on achieving results.
Team player with strong interpersonal skills.
Commitment to maintaining high standards of security and safety.

Responsibilities

Manage and coordinate vendor service calls and preventative maintenance inspections.
Train personnel in physical security procedures and the use of physical security equipment.
Prepare, maintain, and update physical security policies & procedures, physical security system drawings, or related documentation.
Onboard and orient all new security hires.
Enforce safety regulations at the facility.
Direct, inform, and escort visitors, customers, and suppliers.
Maintain order and prevent undue unrest, offense, or theft of property.
Control access and enforce the facility's internal and outdoor traffic regulations for staff, visitors, users, and suppliers, as well as all applicable regulations.
Make periodic rounds (physical and camera) to detect any anomalies.
Schedule regular patrols, assign tags at required areas, run reports, and become familiar with all features of the reporting tool and software provided by 3rd party security services.
Manage weekly/monthly 3rd party security invoices and hours.
Generate reports as needed for VDC Audits and as required by customers.
Create and modify panel configurations, door contacts/inputs, clearance levels, etc.
Conduct physical security audits to identify potential vulnerabilities in existing physical security systems.
Create, manage, and maintain access levels for all Vantage data centers.
Retrieve video footage as requested or required for legal, law enforcement, or operational review.
Own the site break/fix program and manage the technicians supporting day-to-day security systems operations.
Collaborate with other departments during system design, implementation, and commissioning of new VDC buildings to ensure projects are completed per VDC standards, safety is maintained, and all timelines are met.
Help lead the setup of overall security at new sites and teams.
Resolve conflicts and issues that arise on-site and find feasible solutions.
Organize meetings, present on Microsoft Teams to other teams, and manage the site itself.
Provide technical support to end users and field labor when applicable.
Update and maintain spare parts using a tracking sheet.
Use solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.
Handle additional duties as assigned by Management.