Security / Loss Prevention-Hotel
About The Position
The Loss Prevention / Security Officer is responsible for helping protect our guests, team members, property, and assets while maintaining the warm and professional atmosphere expected of a luxury hotel. This role conducts routine property patrols, monitors hotel areas for safety and security concerns, responds to incidents and guest or team member requests, and assists with emergency situations in accordance with hotel procedures. Responsibilities also include documenting incidents, monitoring access points, addressing suspicious activity, assisting with lost and found, and identifying potential safety or loss prevention concerns. The Loss Prevention / Security Officer works closely with Front Office, Housekeeping, Engineering, Food & Beverage, and hotel leadership to respond quickly and professionally to situations while minimizing disruption to the guest experience. The ideal candidate is dependable, highly observant, professional, and able to remain calm and use sound judgment in challenging situations. As part of a luxury Curio Collection by Hilton property, you’ll play an essential role in creating an environment where guests and team members feel safe, comfortable, and cared for.
Requirements
- Dependable
- Highly observant
- Professional
- Able to remain calm and use sound judgment in challenging situations
- Strong communication skills
- Strong customer service skills
- Strong report-writing skills
Nice To Haves
- Previous hotel security experience
- Previous loss prevention experience
- Previous security experience
- Previous military experience
- Previous law enforcement experience
- Related experience
Responsibilities
- Conducts routine property patrols.
- Monitors hotel areas for safety and security concerns.
- Responds to incidents and guest or team member requests.
- Assists with emergency situations in accordance with hotel procedures.
- Documents incidents.
- Monitors access points.
- Addresses suspicious activity.
- Assists with lost and found.
- Identifies potential safety or loss prevention concerns.
- Works closely with Front Office, Housekeeping, Engineering, Food & Beverage, and hotel leadership to respond quickly and professionally to situations while minimizing disruption to the guest experience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
