Security Lieutenant, Full Time - Wiregrass Ranch Hospital, Wesley Chapel, Florida

Florida Medical Clinic • Wesley Chapel, FL

9d

About The Position

The Security Lieutenant supervises Security Officers on assigned shifts and helps protect hospital assets, patients, visitors, employees, and guests. As a first-line supervisor and operational escalation point, the Lieutenant maintains order, supports training, promotes accountability, and ensures consistent shift operations. The role also serves as the backup Department timekeeper and performs other related functions as assigned.

Requirements

• High school graduate or equivalent required.
• Basic knowledge of Microsoft Word or similar software for report writing required.
• Four years of progressive security, law enforcement, military security, corrections, or related public safety experience required.
• Must obtain and maintain a State of Florida Class D Security Officer License.
• Must obtain and maintain CPI Certification.
• Must obtain and maintain IAHSS Basic Certification or higher.
• Must obtain IAHSS Supervisor Certification within 12 months of promotion or appointment.

Nice To Haves

• Training in supervision, incident command, documentation review, and employee coaching preferred.
• One year of supervisory, lead, or formal leadership experience preferred.
• Healthcare security experience preferred.
• Demonstrated experience in coaching, incident management, training support, and operational decision-making preferred.

Responsibilities

• Maintains order, discipline, and security within assigned areas, including when the shift Captain is absent.
• Supervises Security Officers on assigned shifts and assists with post assignments, staffing needs, and daily operational coordination.
• Assists with training new officers and ongoing training for current officers.
• Assists with emergency drills, incident command support, and coordinated responses during critical incidents.
• Assists with officer performance, conduct, training compliance, and operational readiness.
• Conducts shift briefings, reinforces expectations, and ensures officers are equipped to perform assigned duties.
• Responds to and manages significant incidents, ensuring appropriate notification, scene control, documentation, and escalation.
• Communicates appropriate information about patient and non-patient needs to Security team members and hospital staff.
• Maintains confidentiality and professional standards.
• Supports performance coaching, corrective action, and leadership follow-up as directed.
• Monitors compliance with departmental procedures, service standards, and hospital policies.
• Assists with documentation review, shift issue resolution, and follow-up related to incidents and officer performance.
• Maintains reasonably regular and punctual attendance consistent with organizational policy and applicable standards.
• Complies with hospital and departmental policies and procedures.
• Participates in continual review of Security policies and procedures and recommends operational improvements.
• Works with patients, visitors, staff, and leadership to resolve concerns and service issues.
• Manages interactions involving patients, visitors, and employees under extreme stress in a calm and professional manner.
• Supports leadership communication, shift continuity, and departmental accountability initiatives.
• Serves as the backup Department timekeeper.
• Performs other related functions as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED