Security Lead - The Landmark, NYC

Tiffany & Co.•New York, NY

8h•Onsite

About The Position

At Tiffany & Co., our people are at the heart of our legacy. As a Security Lead within the Landmark, you will serve as a key ambassador of safety, discretion, and operational excellence—ensuring the protection of our clients, employees, and iconic assets within one of our most prestigious global locations. This elevated role requires a strategic mindset, refined leadership, and an unwavering commitment to excellence. In addition to supporting daily security operations, the Security Lead plays a critical role in developing Security Leads and strengthening the overall security framework.

Requirements

Minimum 3–5 years of experience in security, law enforcement, or a related field; luxury retail or hospitality environment preferred
Proven leadership experience with the ability to coach, develop, and influence teams
Strong understanding of security systems, including CCTV, access control, and incident management protocols
Ability to assess risk, make sound decisions, and respond effectively in high-pressure situations
Excellent written and verbal communication skills, with strong attention to detail in reporting
Professional presence with a high level of discretion and integrity in a client-facing environment
Flexible availability, including evenings, weekends, and holidays, based on business needs
Ability to stand, walk, and move throughout a multi-floor environment for extended periods

Nice To Haves

Integrity and sound judgment in high-pressure environments
Strong communication and interpersonal skills
Strategic thinking with a proactive mindset
Adaptability and composure in a dynamic, client-facing setting
A sense of urgency paired with refined professionalism

Responsibilities

Provide direction and oversight to on-site security personnel, ensuring optimal deployment and seamless coverage across all floors and client touchpoints.
Lead by example through professionalism, accountability, and elevated service standards.
Coordinate execution of security training programs for both the store and security teams within the Landmark, ensuring alignment with overall security objectives.
Cultivate a high-performing team through mentorship, structured training, and ongoing feedback.
Support the growth and readiness of Security Leads, reinforcing a culture of continuous development.
Partner with Security Managers on conducting comprehensive onboarding and ongoing refresher training pertaining to security protocols.
Act as a senior subject matter resource and mentor for employees and junior training staff regarding security training content and best practices.
Execute and uphold all security protocols and procedures with precision.
Oversee incident response, access control, and surveillance systems while maintaining a proactive presence on the floor.
Conduct routine inspections to ensure the integrity of physical security measures.
Maintain accurate and timely documentation of all incidents and daily activity.
Support audits and security assessments by providing detailed reporting and insights.
Maintain training calendars, attendance records, and compliance documentation, ensuring adherence to all internal and external regulatory standards.
Partner closely with internal teams—including Retail, Operations, and Hospitality—to ensure seamless and secure client experience.
Engage with external partners and stakeholders with professionalism and discretion.
Partner with Security Management population to drive updates and improvements to training programs based on thorough analysis of incident data, audit findings, and regulatory requirements.
Identify potential vulnerabilities and implement strategic solutions to mitigate risk.
Contribute to emergency preparedness planning and ensure readiness across all scenarios.
Be able to communicate rapidly and effectively.