Security K-9 Officer-FT-Trinity Health Ann Arbor

Trinity Health•Ann Arbor, MI

4d•Onsite

About The Position

The Security Police K-9 Officer’s primary responsibility is to ensure the safe and secure environment for all patients, staff, and visitors to the Trinity Health Hospital West Market Campuses. A Security Police K-9 Officer performs general security police duties in the Security Police Department of Trinity Health West Market. The Security Police K-9 Officer, under supervision of Security Police Chief will provide services to include security patrols, preservation of peace, assurance of safety, customer service, report writing, administering first aid, detection and prevention of criminal activity, and effect arrests within the parameters of security police policy, procedures, directives, as well as state and federal law. K-9 Officers provide on-duty response to calls where the presence of the K-9 Team is likely to aid in a favorable resolution.

Requirements

High school diploma or equivalent.
Minimum 1 year of experience in campus security/police, military, or law enforcement.
Current MCOLES license preferred or ability to pass MCOLES PA330 Academy Training within six months of hire date or the first available academy.
Maintain the qualifications required by MCOLES and the State of Michigan.
Maintain a valid, unrestricted Michigan driver's license.
Demonstrates the ability to operate an Electronic Control Device (aka Taser); manipulate cartridges, aim/fire projectile probes from a variety of positions in situations that justify the use of force while maintaining emotional control under extremely stressful situations.
Conduct Taser aftercare procedures as required by policy and procedure.
Maintains Taser Certification and demonstrates Taser proficiency annually through a certified Taser qualification test and a review of use of force policy.
Provides leadership by example.
Demonstrates the ability to communicate in verbal and written form.
Ability to transpose observations into a detailed, chronological, factual report.
Demonstrates excellent communication, interpersonal and problem-solving skills necessary to appropriately interact with patients, hospital staff, visitors and security personnel.
Maintains good rapport and cooperative relationships.
Approaches conflict in a constructive manner with the goal of diffusing tensions, anger, and other negative emotions.
Helps to identify problems, offer solutions, and participates in conflict resolution practices.
Creates and maintains an atmosphere of open communication and trust between co-workers and other departments of Trinity Health.
Ensures teamwork and cooperation within the Security Police Department.
Responds appropriately to various levels of stressful and combative situations and maintain emotional intelligence.
Demonstrates sensitivity and responsiveness to differences in ethnic and cultural customs, perceptions , and communications.
Demonstrates sensitivity and responsiveness to the various medical, emotional, and mental health needs of all patients, staff and visitors.
Read and write the English language.
Must be able to physically handle a K9 with no restrictions.
Must be able to house and care for K9.
Will attend required K9 training per schedule and maintain proper certifications.
Will maintain K9 vehicle if assigned.

Nice To Haves

Associate degree preferred.

Responsibilities

Maintains the confidentiality of information acquired pertaining to patient, physicians, colleagues, and visitors to Trinity Health. Discusses patient and hospital information only among appropriate personnel in appropriately private places.
Behaves in accordance with the Code of Conduct, Service Excellence Standards, and the Mission, Vision, Values and policies of Trinity Health.
Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
Represents the Trinity Health West Market by providing assistance and guidance to all patients, staff, and visitors to the Trinity Health West Market Campuses.
Patrols and monitors the internal and external activities of the grounds, parking lots, structures, and buildings to ensure compliance with health center policies, state law, and federal laws, reporting all violations to a supervisor also known as a command officer.
Responds appropriately to a variety of potential and/or real emergencies, fire and building alarms, extraordinary events (patient standby/restraint), person(s) with weapons, medical emergencies, and/or any other public safety related incident.
Exercise reasonable independent judgment within legal parameters of law to determine when there is reasonable suspicion to detain and/or search, when probable cause exists to arrest, and the appropriate application of force used to preserve life and property.
Responds to any and all reports of criminal activity and effect arrests as appropriate within the parameters of security police policy/procedures, state and federal law, and Michigan Commission of Law Enforcement Standards (MCOLES); utilizing the necessary force to effect arrest, using handcuffs, and other restraints in accordance with department procedures, policies and regulations.
Completes a daily activity report documenting non-routine activities for referral to the appropriate manager.
Completes a written report involving a complaint and/or investigation of criminal activity, violation of security police policy and procedure, suspicious activity, and/or any incident involving the use of force. The employee shall utilize the appropriate documenting procedures and complete the report in its entirety.
Completes as assigned all defibrillator and vehicle maintenance checks.
Maintains all security police equipment in working condition.
Proactively recognizes and reports to command officer (Chief, Lieutenant, Sergeant) any safety risks and/or hazards and when possible, takes immediate action to reduce or remove the risk and/or hazard.
Responds to complaints generated by patients, staff, and visitors including reports of lost property, suspicious activity, improper access and suspicious packages.
Responds to general assist calls generated by patients, staff, and visitors, including locking/unlocking doors, vehicle lockouts and jumpstarts, wheelchair assists, and or any customer service-related issues.
Reports to Grounds any parking lot gates not functioning properly.
Issues citations for improper parking, handicap, and fire lane violations.
Self-reports to a command officer any off-duty police contact, arrests, and court orders such as Injunctions, Personal Protection Orders, and legal proceedings that would prevent the employee from owning, possessing , or carrying a firearm i.e. Domestic Violence Order, or conditional bond release. Failure to report this information will result in immediate termination.
Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Identifies problems, offers solutions, and participates in their resolution.
Maintains a working knowledge of applicable Federal, State, local laws and regulations, Trinity Health Standards of Conduct, the Organizational Integrity Program, Security Police policy and procedure, and any related policies and procedures pertaining to the adherence of behavior that reflects honest, ethical, and professional behavior.
K-9 Teams shall participate in such public relation appearances and educational demonstrations. Requests must be routed directly to the K-9 Coordinator. It is the responsibility of the K-9 Coordinator to update the Chief of Security Police of the request and to identify which K-9 Team(s) will participate in the event.
K-9 Teams shall perform in such a way as to elicit a favorable resolution in difficult or stressful situations and extraordinary events, i.e. crowd control, explosive detection, standby/ restraint and person with weapons.
Non-Trinity Health West Market agency requests for K-9 assistance must be routed directly to the K-9 Coordinator. It is the responsibility of the K-9 Coordinator to update the Manager/Chief of the request.
Performs other duties as assigned.