Security Intelligence Analyst

GardaWorld•Bethesda, MD

12d•Onsite

About The Position

GardaWorld Security Services is hiring for an on-site physical security intelligence and operations role supporting Principal Security Teams. The GSOC monitors, identifies, and analyzes the threat environment and informs agents in real time. The role also requires detailed logging of security-related information and professional, efficient dissemination through various communication methods. The successful candidate is customer-service oriented, collaborative, detail-oriented, and able to solve problems, think critically, prioritize, and complete tasks urgently without sacrificing accuracy or service quality. The position requires flexible availability for rotating morning, evening, overnight, weekend, and holiday schedules. Scheduled days on and off and weekly hours vary according to site needs, and full-time hours are not guaranteed. The role is 100% on-site, and candidates must be locally available for in-person interviews and hiring. The posting states a starting wage of $32.00 per hour. A uniform is provided at no cost, and career growth opportunities are available. The posting also includes duties and qualifications for a Surveillance Security Guard, including monitoring systems, documenting incidents, responding to threats, conducting patrols, controlling access, and protecting people and property. Applicants must be authorized to work in the United States, meet screening and age requirements, and hold a state license if required.

Requirements

At least 2 years of professional security intelligence experience.
At least 1 year working directly within a Global Security Operations Center (GSOC).
Resume must demonstrate hands-on experience monitoring and assessing security-related events, researching and validating information, identifying potential threats or impacts, concise reporting, and situational awareness.
High school education or equivalent (GED), or a college degree/transcript; the posting also asks for documentation of a high school diploma or GED.
Must be at least 21 years old, as required by applicable law or contractual requirements.
Must be authorized to work in the United States.
Must pass extensive background and drug screening.
Must be locally available for in-person interviews and hiring, and able to work 100% on-site.
Must be able to work rotating schedules, including mornings, evenings, overnights, weekends, holidays, and irregular or extended hours; weekly hours vary and full-time hours are not guaranteed.
Strong report-writing, written communication, reading, analysis, and presentation skills, including the ability to write clear, concise, grammatically correct emails.
Competence with Google Suite, Microsoft Office Suite, email, document creation, spreadsheet data entry, and database systems.
Ability to search the internet for specific information and verify sources; a basic understanding of information security is desired.
Ability to interpret written, verbal, diagrammatic, and schedule-based instructions; prioritize work; analyze problems; identify causes; and implement results-oriented solutions.
Excellent organization and time management, sound judgment under pressure, ability to work independently and as part of a team, and a professional demeanor with strong customer-service skills.
Ability to handle sensitive information confidentially and respond rapidly in critical situations.
Strong technology proficiency and good eyesight with the ability to maintain focus.
Must hold a state license if required.
Must be able to regularly stand, walk, sit, use hands and manual dexterity, reach or stretch, stoop, kneel, crouch, speak, and hear.
Must have close, distance, and peripheral vision, depth perception, and the ability to adjust focus.
Must be able to work well with others in a closed-door environment.

Nice To Haves

At least 3 years of customer-service experience.
At least 1 year of experience with Microsoft Office or Google Suite.
At least 1 year of proven experience working as a Security Operations Center Officer.
At least 1 year of experience with emergency communication operations.
At least 1 year of experience with situational-awareness tools.
Demonstrable experience with GENETEC, CCure, or similar software platforms.
Security, military, or law-enforcement experience.
A basic understanding of information security.

Responsibilities

Process and maintain standard operating procedures, emergency response plans, documents, files, logs, reports, and forms.
Analyze information from multiple external sources to identify and prevent potential threats or risks affecting company assets.
Provide emergency and non-emergency security-system monitoring, event dispatch, and emergency notification services.
Dispatch emergency responses for incidents such as fire, medical emergencies, bomb threats, active shooters, trespassers, and surveillance detection, as requested by physical security teams.
Monitor multiple cameras and tracking software, and use computer-based camera, access-control, and alarm-processing platforms.
Monitor for threats or obstacles to security teams using threat-detection intelligence tools and open-source research.
Collect, enter, and maintain accurate security-operations data in a centralized intelligence and data-management platform.
Communicate time-sensitive security information professionally, concisely, and accurately by email, security logs, verbally, or by text.
Anticipate physical security teams’ needs by providing relevant information that informs their security posture in real time.
Handle sensitive situations and maintain confidentiality.
Assist the Principal, Security Teams, and Management with requests, and perform other assigned duties.
Monitor security systems for suspicious activity and document observed events and incidents in detailed reports.
Respond promptly to incidents or potential threats and conduct regular patrols to help ensure premises are safe.
Control access to secure areas and verify visitors’ identities.
Analyze security systems for potential vulnerabilities or malfunctions.
Collaborate with law enforcement during serious situations or emergencies.
Help ensure the safety and protection of individuals and property.