Alarm Installer (MN)

TEKsystems•Saint Paul, MN

21d•$22 - $22•Onsite

About The Position

We're seeking mechanically inclined individuals with a strong customer-service mindset to join our team as Security Installation Technicians. This is an excellent opportunity for candidates coming from skilled trades or hands-on technical backgrounds who are eager to learn and build a career in the security industry. Experience with cabling, wiring, residential installations, low-voltage systems, or customer-facing field service work is highly valued. Candidates with backgrounds such as Best Buy Geek Squad, cable installation, electrical work, telecommunications, or other skilled trades are encouraged to apply.

Requirements

CAT5/CAT6 cabling and wiring
Low-voltage systems experience
Electrical wiring knowledge
CCTV or security system familiarity
Use of hand and power tools
Mechanical aptitude
Electronics troubleshooting
Field service or installation experience
Excellent communication and interpersonal skills
Strong customer-service orientation
Reliable and dependable work ethic
Adaptable and solution-focused mindset
Ability to think quickly and solve problems independently
Strong attention to detail
Ability to build customer confidence and trust

Nice To Haves

Candidates with experience in the following areas are encouraged to apply: Residential cable or internet installation, Security system installation, Low-voltage wiring, Electrical helper or apprentice roles, Telecom field technician work, Home automation installations, Best Buy Geek Squad or similar technical support positions, Other skilled trade professions.

Responsibilities

Install, troubleshoot, repair, program, and maintain burglar alarm systems, CCTV systems (IP and Analog), DVR equipment, and access control systems.
Upgrade and convert existing security systems to newer technologies.
Install and service window sensors, door contacts, smoke detectors, and related devices.
Diagnose and resolve signal or connectivity issues to ensure proper system functionality.
Test, verify, and document equipment performance and signal communication.
Provide hands-on service and support directly at customer locations.
Educate customers on system operation, mobile connectivity, and equipment features.
Answer customer questions and identify any additional equipment or service needs.
Complete all required job documentation and customer paperwork.
Accurately account for and cost all parts used during installations and service calls.
Maintain organized and accurate vehicle inventory of company products and equipment.
Deliver exceptional customer service on every interaction.
Meet installation quality standards and performance goals, including minimizing return visits and service callbacks.