Security Implementation Technician

Logically•Dublin, OH

About The Position

Logically is seeking a Security Implementation Technician to execute standardized deployments and upgrades across its security infrastructure. The role focuses on implementing firewall configurations, deploying endpoint security solutions (SentinelOne, Huntress), installing and configuring Linux-based log collectors for SIEM integration, and performing routine security infrastructure upgrades. The technician will ensure zero-defect execution of security deployments, maintain detailed documentation, and adhere to company standards. Logically aims to unify IT operations and cybersecurity into a single, accountable operating model, reducing risk and accelerating response times. They partner with mid-market and enterprise organizations to simplify complexity and improve resilience.

Requirements

Associate's Degree or commensurate professional experience
1-2 years of experience in a professional IT environment, preferably with exposure to security technologies
Basic understanding of firewall policies, security standards, and network configurations
Familiarity with Linux command line for basic system administration tasks
Ability to follow detailed technical procedures with precision and consistency
Willingness to work alternate shifts as required to support deployment schedules
Ability to grasp new technical concepts quickly and stay current with security technologies
Strong attention to detail and commitment to procedural discipline
Ability to work in a team environment and demonstrate superior verbal and written communication skills
Flexible and able to remain calm in times of stress while managing multiple priorities at one time
Active listener with excellent oral and written communication skills
Ability to communicate effectively with customers and various levels of management both verbally and in written form
Team player mentality and willingness to share knowledge with others

Nice To Haves

Preferred certification in Network+ and/or Security+

Responsibilities

Provide best in class customer service to Logically's customer base
Adhere to company values while following best practices and operational procedures
Manage the status of open tickets/projects and complete technical and operational tasks to address project deliverables efficiently and accurately
Execute firewall builds and upgrades following documented procedures for SonicWall, Fortinet, and other network security platforms
Deploy and configure endpoint security solutions including SentinelOne and Huntress across customer environments
Install and configure Linux distribution log collectors for SIEM integration, ensuring proper syslog forwarding and data collection
Perform standardized firewall configuration tasks including NAT policy setups, security rule additions, VPN configurations (client-based and site-to-site), and security service enablement
Execute firmware upgrades and security patch deployments across network security infrastructure
Install, configure, and maintain network security services, equipment, and devices according to established procedures
Conduct basic validation testing post-deployment to verify proper functionality
Document all implementation activities under standard company policies and procedures, including configuration baselines and deployment notes
Contribute to customer-facing and internal documentation used for deployment procedures and knowledge base articles
Maintain individual ticket queue to ensure timeliness and efficiency of deployment tasks
Collaborate with engineering teams to escalate issues requiring non-standard solutions or troubleshooting beyond documented procedures
Participate in training to develop technical skills across multiple security platforms and deployment methodologies
Perform tier 1 support duties as needed to support departmental objectives
Perform other administrative work and project tasks to support various department initiatives