Security Guard

Pyramid Global Hospitality

3d•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly engaging, safety and customer-focused individual to join their team as a Security Officer. The successful candidate will be responsible for the safety and security of guests, employees, and the property. This role involves enforcing company policies, investigating disturbances, patrolling hotel areas to detect and control hazards, responding to emergencies, and maintaining daily logs and incident reports. The position requires a high school diploma or GED, one year of security experience, clear communication skills, the ability to use sound judgment in emergency situations, and the capacity to lift up to 50 pounds. Due to the 24/7 nature of the hospitality industry, employees must be available to work rotating shifts, including nights, weekends, and holidays, and overtime as needed. Hours may also be reduced depending on the season.

Requirements

High School diploma or GED.
One year of security experience.
Must be able to communicate clearly with guests, supervisors and fellow employees.
Must be able to use appropriate judgment in determining situations requiring immediate/emergency response and action.
Able to carry and move items weighing up to 50 pounds.
Attention to detail.

Responsibilities

Enforce company policies fairly and consistently to maintain high standards and accountability.
Interview persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, accidents, illness, violations of policies, and any other loss-related events.
Patrol hotel areas to detect/report and/or control fires, unsafe conditions, and missing or inoperative safety equipment.
Warn or eject troublemakers and caution careless persons.
Respond to, control, provide, and obtain assistance for victims of accidents and/or illness, and report on such in documentation.
Notify staff of the presence of persons with questionable reputations.
Assist management and law enforcement officers in emergency situations.
Control all situations in a calm, professional, and hospitable manner.
Complete daily logs and incident reports.
Follow lost and found procedures.
Conduct daily key inventories and report any variances.
Respond to alarm notifications.
Assist with emergency/evacuation training and processes.
Perform other duties and functions as assigned.