Security Guard

Oakland Ice Center•Oakland, CA
•Onsite

About The Position

The Security Team is responsible for maintaining the physical security of the facility 24 hours a day, 7 days a week. We are currently seeking a professional and dependable individual to join our team on the swing shift, providing coverage during the late afternoon and evening hours. This role is essential in ensuring a safe, secure, and welcoming environment for both guests and employees during one of our busiest operational periods.

Requirements

  • Must be 18 years or older
  • Must be able to wear SSE assigned uniform during all shifts
  • Ability to work various shifts, weekends, possibly holidays, and nights
  • Must clear background check with no felony convictions
  • Must have the ability to deescalate situations
  • Ability to operate, transport, and manipulate certain equipment up to 15 pounds with or without accommodation.
  • Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation.
  • Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
  • Must be able to go up and down stairs multiple times in a shift.
  • Must have the ability to stand for long periods of time inside and outside.

Nice To Haves

  • Prior security experience, preferred
  • Valid California Guard Card, preferred
  • Bilingual

Responsibilities

  • Continuously control building access, guarding against unauthorized entry and activities
  • Monitor video surveillance system and oversee various computer-related tasks
  • Regularly maintain various registers/security logs
  • Regularly patrol facility by constant walking and climbing stairs
  • Identify and correct safety/security issues while escalating issues as needed to General Manager and Assistant General Manager
  • Provide excellent customer service experiences to enhance experience
  • Ability to handle radios, speaking opening and professionally demonstrating strong verbal and interpersonal skills
  • Follow safety and security policies, programs and procedures with the ability to manage high pressure situations
  • Operate security gates, fire alarms and other life safety systems
  • Work collaboratively with Oakland Emergency Services as needed

Benefits

  • Competitive compensation
  • 401K (pre-tax and Roth options)
  • Complementary or discounted sports and event tickets
  • 30% discount in the Sharks Pro Shop
  • $200 Employee Referral bonus
  • Food and beverage discounts when working
  • Spot Pet Insurance
  • Free Barracuda tickets
  • Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)
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