Security Guard

Legacy VenturesCorpus Christi, TX
$14 - $16Onsite

About The Position

Perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment.

Requirements

  • Must have a flexible schedule and ability to work days, evenings or nights any day of the week, including weekends and holidays.
  • Must have exceptional customer service skills
  • Demonstrated ability to perform multiple tasks in a busy environment and remain flexible
  • Ability to work well in a team environment
  • Must have a self-starting personality with an even disposition to effectively communicate with guests and staff.
  • Possess excellent written, verbal, and organizational skills.
  • Computer literacy and financial management a must.
  • High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear.
  • Occasionally required to walk and reach with hands and arms.
  • Must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
  • Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems.
  • Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.
  • Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property.
  • Maintain radio contact with the Front Desk/Night Auditor at all times.
  • Use proper two-way radio etiquette at all times when communicating with other employees.
  • Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.
  • Maintain and review daily activity log.
  • Maintain confidentiality with respect to guest and employee incidents.
  • Hold briefing with Guest Services staff both at the beginning and end of shift.
  • Check I.D. of visitors/employees as necessary.
  • Open secured areas for authorized personnel.
  • Maintain an awareness of legal limitations of position (i.e., local ordinances, state ordinances, etc.).
  • Check lights and door locks.
  • Investigate auto accidents/theft.
  • Respond to complaints.
  • Assist guests to their rooms or help guests enter their rooms.
  • Conduct room theft investigations.
  • Assist during medical emergencies.
  • Investigate assault complaints.
  • Assist outside agencies as necessary.
  • Provide escort.
  • Respond to employee altercations.
  • Assist with intoxicated guests.
  • Respond to security alarms.
  • Be knowledgeable about hotel and guestroom locking systems.
  • Monitor TV cameras (CCTV) (if applicable).
  • Challenge suspicious persons.
  • Check safety hazards.
  • Make rounds.
  • Administer First Aid/C.P.R as necessary.
  • Administer Heimlich maneuver to choking victims.
  • Complete Incident/Accident Reports in a clear and concise manner.
  • Answer phone and dispatch.
  • Work special functions as requested.
  • Receive deliveries.
  • Deliver requested items to guest rooms.
  • Make wake-up calls.
  • Pick up items left on property (during rounds).
  • Assist Front Desk with Express Check-outs and newspaper delivery.
  • Handle items for “Lost and Found” according to the standards.
  • Watch for suspicious persons entering, exiting, or loitering around building.
  • Conduct walk through observations of entire hotel.
  • Promote safe work practices.
  • Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
  • Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
  • Be available to assist upon any accident/incident which causes bodily harm.
  • Must complete a report of incidence detailing the specifics of the event and offer additional medical assistance as needed.
  • Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
  • Perform any other job related duties as assigned.
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