Security Guard

Hamilton Health Sciences • Hamilton, ON

1d • Onsite

About The Position

The Security Professional is responsible for delivering quality protection programs and security services to patients, visitors, and staff at Hamilton Health Sciences' various sites. The Security Guard will work with all areas of the organization, along with Hamilton Police Services, to continuously improve our service levels and meet the expectations of our community and staff. To succeed in this role, you must have demonstrated effective verbal and written communication skills. The incumbent will regularly interact with others, using interpersonal skills to diffuse contentious situations, provide support and reassurance of personal security, and enforce laws and policies. In this role, you will be tasked with using technology to monitor, communicate appropriately, document events, and input data for necessary report generation. Emphasis will be placed on your passion for keeping others safe and your ability to organize your time effectively to ensure timely response and documentation of incidents, including complete and accurate report writing following investigations.

Requirements

• Current & Valid Security Licence in accordance with the Private Security and Investigative Services Act of Ontario.
• Demonstrated ability to provide support and direction for all security-related issues.
• Knowledge of applicable federal, provincial, and municipal statutes and standards.
• Working knowledge of commercial surveillance and access control technologies.
• Knowledge of computers, including Windows, Incident Reporting, Excel, Microsoft Word, and Outlook (email).
• Ability to run up and/or down stairs, restrain individuals, and carry out functions under stressful conditions as required.
• Willingness to provide a police background check.
• Must be able to successfully complete HHS Internal Crisis Intervention and De-escalation training.

Nice To Haves

• Post-secondary degree/diploma in Human Services, Humanities, Law and Security, or Police Foundations from a recognized institution.
• Minimum of three years of relevant security experience.
• Completion of a Crisis Intervention certificate.
• Completion of a Basic Cardiac Life Support (B.C.L.S.) program and Standard First Aid.
• Experience working in care environments such as hospitals or community service agencies.
• Knowledge and experience in social services or the mental health field.
• Experience, knowledge, and/or sensitivity to working with clients/patients from historically marginalized groups and those with mental health challenges.

Responsibilities

• Deliver quality protection programs and security services to patients, visitors, and staff.
• Work with all areas of the organization and Hamilton Police Services to improve service levels.
• Interact with others using interpersonal skills to diffuse contentious situations.
• Provide support and reassurance of personal security.
• Enforce laws and policies.
• Use technology to monitor, communicate appropriately, document events, and input data for report generation.
• Organize time effectively to ensure timely response and documentation of incidents.
• Write complete and accurate reports following investigations.
• Respond to emergency code situations, reports of theft or threat, physical altercations, and safety plans.

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree