Security Guard 1. FTE

Okanogan County Public Hospital District #3•Omak, WA

23h•Onsite

About The Position

Work to provide a safe environment for all Mid Valley Hospital and Clinic (MVHC) staff and facilities, including hospitals, clinics, administrative buildings, on and off-site parking, and other facilities by maintaining a physical presence, conducting active security and environmental safety patrols, responding to calls, monitoring CCTV systems, intervening and/or assisting staff with escalated and disruptive clients, and performing other duties as assigned.

Requirements

High School Diploma or equivalent required
Valid driver’s license with a driving record acceptable to Risk Management
Basic Life Support within 6 months of hire
MOAB training within 6 months of hire
IAHSS Basic Security certification within 6 months of hire

Nice To Haves

Associate degree or Bachelor’s Degree
MOAB training
IAHSS Basic Security certification
IAHSS Healthcare Safety certification
Two years of prior safety and/or security experience
Previous military or law enforcement-related experience
Bilingual in English/Spanish

Responsibilities

Provide physical presence and support throughout MVHC facilities and property to maintain a safe environment.
Answer radio and phone calls for assistance.
Work with Security management to troubleshoot CCTV camera issues, access control, and other facility issues.
Assist staff, patients, and visitors with emergencies and safety/security concerns.
Patrol assigned sites on foot or in a vehicle; check for unsafe conditions, hazards, unlocked doors, security violations, blocked ingress and egress, mechanical problems, and unauthorized persons; inspect buildings and grounds using appropriate equipment and protective gear.
Conduct rounds of MVHC facilities on both scheduled and unscheduled tours to identify visitors, strangers, and/or suspicious individuals who have no official MVHC business.
Verify MVHC-issued staff/contractor/visitor/family identification.
Enforce security/safety rules and regulations.
Ensure MVHC property is not accidentally left in public or inappropriate areas.
Assess both the physical and emotional needs of patients, families, and visitors to prevent assaultive incidents.
Use verbal de-escalation and clinical skills to intervene and assist with disruptive clients; provide both patient watch and special staff support in inpatient/staff areas; provide external patient watch support for all clinics and satellite facilities as assigned.
Provide extensive patient watches for suicidal/homicidal patients and watch for families.
As assigned, patrol all satellite and staff parking lots to ensure staff, vehicle, and property safety: may provide jump starts, tire changes, transportation support, and crime scene support at any MVHC parking lot.
Provide 24/7 support for weather disasters/emergencies.
Conduct active Security patrols of facilities and grounds; look for physical/environmental safety hazards such as broken lights, spills, broken doors; document, report, and take needed steps to ensure prompt repairs.
Respond to MVHC “Codes” as appropriate (especially: Security Alerts, External and Internal Triage); work with other staff as a team and, as appropriate, assign/assume roles, document events, and coordinate event debrief; participate/create response and follow-up plan with Security and medical teams.
Support and collaborate with local law enforcement, emergency management, and public agencies, within the limits and boundaries of MVHC policies and procedures and in accordance with laws and regulations (i.e., RCWs, DNV, DOH, and other regulatory bodies).
Monitor MVHC CCTV cameras when available (24/7).
Respond and, when appropriate, dispatch response teams for all duress/emergent calls.
Document activities consistent with current reporting standards, using report forms, daily activity logs, and other documents as appropriate.
Complete and turn in required security incident reports, daily activity logs, follow-up reports, and any other required paperwork daily or as directed.
Perform assorted duties, including but not limited to: door locks/unlocks, fire extinguisher checks, assorted alarms, recovering/assisting with lost and found and patient property as appropriate, assist with helicopter operations as appropriate, monitor RV parking, etc.
Maintain confidentiality of all patient information and HIPAA requirements.
Refrain from gossip and speak in low tones in all appropriate areas.
Communicate, collaborate, and perform security duties in a courteous and respectful manner to achieve overall MVHC Security goals and objectives.
Provides an atmosphere in which all employees and visitors know that MVHC responds to and cares about their needs; provides courteous, respectful, and pleasant interaction with each employee and visitor as perceived from their point of view.
Communicates in a manner that is open, honest, and responsive in all situations; to the extent authorized, provides information regarding the facility and surrounding area as requested by visitors.
Greet all visitors, patients, staff, and physicians in a courteous, respectful, and professional manner at all times.
Respond to all requests for service in a professional, helpful, and constructive manner.
Participate and successfully complete all training as required by the Security department and MVHC.
This position works as part of the Security team and will be assigned per the needs of MVHC, and at the direction of the Safety and Security Director, to include assignment at any MVHC location.
Maintains competency and fulfills the role of bedside assistant when needed.
Required to maintain active Basic Life Support (CPR) certification.
Ability to don and wear personal protective equipment, such as gloves, face shields, goggles, gowns, masks, and powered air-purifying respirators.
Performs other relevant duties as assigned.

Benefits

Adheres to dress code, appearance is neat and clean.
Completes annual organization-required and/or job-required educational requirements.
Maintains regulatory requirements
Wears identification while on duty.
Attends staff meetings and/or reads all meeting minutes
Reports to work on time and as scheduled, completes work within the designated time.
Maintains employee/patient confidentiality.
Represents the organization positively and professionally.
Participates in the department’s performance improvement activities
Demonstrates the mission, ethics, and goals of the organization as well as the departmental Scope of Service.
Communication with patients, guests, family, and staff is courteous, respectful, and helpful.
Maintains a clean, safe, and accident-free environment