Security/Greeter- AQM60034867

State of North Carolina • Roanoke Island Aquarium Dare, NC

6d • $31,200 - $37,252 • Onsite

About The Position

The North Carolina Aquariums on Roanoke Island is seeking a dynamic, efficient, and enthusiastic individual to join our team as a Security/Greeter within the Visitor Services of the North Carolina Aquariums. The Security Guard/Greeter reports to the Visitor/Member Services Coordinator and is a member of the Visitor Services Team. The person in this position will work closely with the Security Chief and other security and visitor services staff.

Requirements

• Must have experience working with the general public and have excellent customer service skills.
• High school or General Educational Development (GED) diploma; OR an equivalent combination of education and experience.
• May require the ability to complete emergency medical technician (EMT) training and meet re-certification standards as required.
• Must meet DNCR Fleet Safety Guidelines and have ability to obtain and maintain a valid driver's license issued from within the United States or be able to obtain one within 90 days of employment.
• Must be or become CPR and First Aid Certified

Nice To Haves

• Demonstrated working knowledge of standard safety and security operations at a zoo, aquarium, museum, or similar facility.
• Demonstrated working knowledge of standard methods of handling and reporting emergencies.
• Demonstrated experience with the use of a two-way communication system and a closed-circuit security monitoring system.

Responsibilities

• Ensuring the safety and security of all staff and visitors, the Aquarium facility, exhibits, displays, and work areas.
• Provides front-line customer services to all visitors; greets school and bus tour groups, assists with parking and unloading of groups.
• Provides information and assistance to visitors; handles visitor complaints and problems; identifies safety issues, maintains visitor accident log, investigates visitor accidents and injuries.
• Opens and secures building at the beginning and end of each day; provides presence in all areas of the Aquarium and grounds.
• Provides special events and after-hours facility rental security.

Benefits

• Public Service Loan Forgiveness Program
• Comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED