Security Guard

RIPLEY'S NIAGARA WATER PARK RESORT LTD. • Niagara Falls, ON

8d • CA$0 - CA$19 • Onsite

About The Position

The Risk and Security Guard is responsible for securing the building and identifying potential risks and threats to the organization during their shift. Great Wolf Lodge, Niagara Falls is Canada’s largest family indoor waterpark resort. Our little log cabin has theme suites, amazing attractions, fun daily events and activities, and delicious dining options. It’s a year-round world of play! We take pride in creating an inclusive work environment in which all pack members are valued and celebrated. We are One Pack, committed to deepening our knowledge of each other’s backgrounds and making ourselves accessible to all members that need our support. Apply today and Run with the Pack!

Requirements

• Minimum 1 year of risk and security experience or equivalent education.
• Valid Security License as per provincial regulations.
• Valid Ontario Class G Driver’s License.
• Proficient in Microsoft Office.
• Experience with Guard Management Software.
• Current CPR and First Aid certification.
• Newly hired Pack Members must submit a completed police clearance to Human Resources.

Nice To Haves

• Additional language skills are a plus.
• Ability to recognize substance abuse considered an asset.
• Familiarity with CCTV and camera systems preferred.

Responsibilities

• Willingness to accept the most effective role.
• Communicate clearly via radio and with staff and leadership.
• Exhibit strong verbal and written communication skills for accurate reporting.
• Ability to make quick, sound decisions.
• Keep all areas in like-new condition and website ready.
• Ensure guests are greeted and acknowledged consistently, adhering to the 10/5 Rule.
• Promptly address guest complaints, investigating and resolving issues.
• Maintain emergency procedure knowledge; respond to alarms, notify authorities, and provide first aid or CPR as needed.
• Communicate with guests in a professional and friendly manner.
• Protecting company assets by adhering to policies and procedures.
• Report and manage unusual incidents, safety violations, theft, damage, or suspicious persons; escort if necessary.
• Document daily security activities and complete required incident and injury reports.
• Investigate security incidents thoroughly.

Benefits

• Great Wolf Lodge is an equal opportunity employer.
• All applicable provincial and federal laws will be followed to ensure consideration without regard to race, colour, religion, sex, age, disability or other classification protected by law.
• Great Wolf Lodge will make reasonable accommodations for persons with disability in accordance with applicable law.
• It is our intention that all qualified applicants be given equal opportunity, and that selection will be made on job related factors.
• If you require any accommodation in the application process, please contact us.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed