Security Guard - Austin Facilities Management

City of Austin

1d•$22 - $25

About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. Are you passionate about ensuring and making a real impact in our community? The City of Austin Building Services Department is hiring a Security Guard. From engaging with the public and conducting safety inspections, to investigating incidents and supporting emergency response efforts, you'll play an essential part in keeping people and property secure. If you're ready to be a key player in maintaining a safe and welcoming environment, we want you on our team! Apply today and help us make a difference. Please note that the Department may close the job posting at any time after seven (7) days. Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time. We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system Job Description: Purpose: Guard property against damage, fire, theft, trespassing, and illegal entry. Periodically patrol premises; examine doors, windows, and gates to ensure that they are properly secured. Verify identity of employees and other persons entering the building. Inspect and properly store equipment. Develop incident reports of damage, theft, or unusual occurrences. Investigate disturbances and in the event of an emergency maintain order and safety of occupants.

Requirements

Graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to the job.
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of Federal, State, Local laws, and ordinances.
Knowledge of city practice, policy, and procedure.
Knowledge of equity, diversity, and inclusion principles and practices in libraries.
Skill in oral and written communications.
Skill in handling multiple tasks and prioritizing.
Skill in data analysis and problem solving.
Skill in handling conflict and uncertain situations.
Skill in using computers and related software, including Microsoft Office products.
Ability to facilitate discussions and resolve issues.
Ability to lead and train diverse groups.
Ability to quickly recognize and analyze irregular events.
Ability to establish and maintain effective communication and working relationships with city employees and the public.
Ability to provide high-level customer service.
Ability to work with people of diverse backgrounds.
May require a valid Texas Driver License.
External new hires must meet the City’s Driver Record Evaluation (DRE) standards (e.g., no more than 3 moving violations or 6 points in the last 36 months).
Must have the ability to read, write and speak English fluently.

Nice To Haves

Familiarity with security X-ray and metal detection equipment.
Experience monitoring CCTV (Closed Circuit Television) and surveillance cameras.
Experience with security access control.
Experience monitoring and responding to security and fire alarm systems in a commercial building environment.
Demonstrated experience in the creation, input, and maintenance of employee and/or visitor identification and badges.
Proficiency with Microsoft Office and Word.
Ability to travel to more than one work location.

Responsibilities

Picks up stolen property and handle loss and found items.
Operates, repairs, and maintains equipment/reports maintenance problems.
Provides delivery/courier services
Conducts safety inspection of ,facilities, i.e., fire extinguishers, life/safety equipment, etc.
Performs situation assessments and investigate work incidents
Identifies, assists, and gives clearance to entering patrons
Provides security and assistance to the public and various law enforcement agencies
Issues parking citations
Administers first aid
Provides training
Conducts security patrols at locations, parking lots/garages, and surrounding areas for unsafe conditions and reports them as necessary.
Responds to fire alarms, security alarms, and accidents - contacts appropriate emergency personnel.
Investigates disturbances and in the event of an emergency, maintains order and safety of occupants.
Provides customer service and acts as a source of information and assistance to inform the public of information regarding Library services, programming, policy and regulations.
Anticipates, de-escalates, and solves problems and/or provides reports to appropriate agency.
Monitors welfare of security personnel working after-hours, overnight, and at remote assignments.
Provides direction and training to security personnel, contract employees, and other City departments regarding Non-Violent Crisis Intervention and other training areas.
Issues and enforces Criminal Trespass Notices for violations and determines if police assistance is needed.
Completes and maintains incident reports and other routine documentation.
Directs traffic and provides crowd control and security services for after-hours events held by internal and external customers.
Transports and safeguards cash pick up and drop offs at all locations.

Benefits

Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

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