Security Guard Full Time Customer Service Patrol Driver

Allied Universal • Miami, FL

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Guard Full Time Customer Service Patrol Driver in Miami, FL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Officer at a retail mall location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for shoppers, tenants, and visitors. This driving post combines customer service, communication, and security-related responsibilities while reflecting Allied Universal’s agile, reliable, innovative, and people-first culture through teamwork and integrity.

Requirements

• A valid driver’s license is required in the state where the job is located.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• The ability to lift up to 20 pounds is preferred.
• Customer service experience is preferred.
• A state, county, or city-issued security-related license is preferred.

Responsibilities

• Provide customer service to tenants, shoppers, visitors, and employees by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols throughout the mall interior, exterior, parking areas, common areas, and perimeter to help to deter unauthorized activity and identify security-related concerns.
• Monitor access points, observe activity at the location, and report suspicious behavior, hazards, maintenance concerns, and policy violations according to site procedures.
• Respond to incidents, disturbances, and critical situations in a calm, professional, problem-solving manner, contacting appropriate personnel and/or emergency services as directed.
• Prepare accurate activity logs, incident reports, and shift documentation, and communicate relevant information to Allied Universal leadership and site management.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED