Security Guard FT (68510)

AKRON ART MUSEUM•Akron, OH

3d•$17 - $18•Onsite

About The Position

Under the direction of the Security Supervisor, this position is responsible for the safety and security of all visitors, vendors, and employees, as well as the safety of works of art in the galleries, storage, and throughout the building/grounds. The role involves wearing personal protective equipment as required and providing a safe and secure environment for employees, patrons, visitors, vendors, and contractors. It also ensures effective protection for the museum’s artwork and assets from damage and loss, provides timely response and assistance to customer needs, and ensures a positive visitor experience. The Security Guard will field visitor questions, actively enforce museum rules and regulations, and provide security awareness education. They will perform assigned Officer duties, reporting to work on time and remaining at their post until properly relieved. Responsibilities include opening and closing galleries, checking for damaged or missing objects, and reporting any changes in condition to the Security Supervisor. The role requires reporting all incidents, accidents, vandalism, suspicious activity, unusual occurrences, and any violation of Museum policies or procedures, both orally and in writing, as soon as possible after the event. The Security Guard will also assist with Museum activities and special events as needed, participate in required training and the Museum’s risk reduction program, and perform other duties as assigned. Access to sensitive areas and documents is granted if in accordance with normal duties, policy, procedures, and Internal Control guidelines, and in case of an emergency, with prompt reporting to the Security Supervisor.

Requirements

High school diploma or general education degree (GED) is required.
Knowledge of safety/security practices and procedures.
Mature judgement.
Reliable, punctual, and trustworthy.
Flexible, able to adapt to a change in schedule and deal with unexpected situations as they arise.
Willingness to adapt to changing needs of organization.
Works well in a team environment.
Able to deal with the public and co-workers in a friendly, courteous, and tactful manner.
Demonstrated ability to remain calm and task-focused in stressful situations, and to respond appropriately to any emergency or unusual occurrence.
Proven ability to communicate well and establish rapport with a diverse population.
Able to follow first aid protocol and aid sick or injured guests or employees.
Maintains a professional appearance and good personal hygiene.
Safety-oriented.

Nice To Haves

Prior experience in safety or security field preferred.
Additional training or coursework in security, first aid training, or other relevant education preferred.
Interest in art preferred, but not required.

Responsibilities

Provide a safe and secure environment for our employees, patrons, visitors, vendors, and contractors.
Provide effective protection for the museum’s artwork and assets from damage and loss.
Provide timely response and assistance to our customers’ needs.
Ensure a positive visitor experience for patrons.
Field visitor questions.
Provide active enforcement of the museum’s rules and regulations.
Provide informative security awareness education to our employees, patrons, visitors, vendors, and contractors.
Perform Officer duties as assigned, reporting to work when scheduled, on time, and remaining at assigned post until properly relieved.
Open and close the galleries, and continually check for damaged or missing objects.
Report any changes in condition to your Security Supervisor.
Reports to the Security Supervisor, both orally and in writing all incidents, accidents, vandalism, suspicious activity, unusual occurrences, and any violation of the Museum’s policies, or procedures.
Helps with Museum activities and special events when needed within the Security Departments policies and procedures.
Participates in required training and the Museum’s risk reduction program.
Performs other duties as assigned.