Security Guard Supervisor- 37738

Harvard•Florence, NJ

1d•$23•Onsite

About The Position

Harvard Protection Services is seeking a Security Guard Supervisor to oversee security operations at an electronics fulfillment and returns center. This role involves managing security officers, ensuring proper staffing, responding to incidents, conducting site inspections, and maintaining a secure environment. The company emphasizes a "Employees First" approach, focusing on safety, teamwork, client focus, and accountability.

Requirements

State or municipality mandated security officer licenses
Minimum High School Diploma, GED or the equivalent
Must have a security guard license or be able to obtain one within an acceptable period
Must have reliable means of communication and transportation
Strong interpersonal communication skills and neat and professional appearance

Nice To Haves

Previous contract security, law enforcement, military, customer service experience helpful

Responsibilities

Oversee security officers on assigned posts
Manage work schedules, ensuring all posts are properly staffed at the start of each shift
Respond to any incidents or escalations, support guards on-site, and ensure accurate and timely reporting is completed
Conduct site inspections and ensure all security protocols are being followed
Maintain a professional demeanor, aiding customers, employees, visitors, and guests
Maintain a visible presence in the facility / building assigned
Monitor the environment, with the ability to detect suspicious and unsafe activity
Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
Greet customers, visitors, staff, tenants, guests in a professional manner always
Answer all phones in a professional manner
Permit authorized persons to enter property and monitor entrances and exits
Know the facility / building policies and procedures; enforce them within the limits of the position
Perform required patrols of designated areas on foot or in vehicle
Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
Follow established emergency action planning and procedures
Monitor alarms and systems
Prepare reports on accidents, incidents, and suspicious activities, as directed