Security Guard, Roaming

Wickham Farms•Penfield, NY

6d•Onsite

About The Position

We are seeking a reliable, observant, and proactive Roaming Security Guard to help ensure the safety and well-being of our guests, staff, and property. The ideal candidate will have a customer-friendly attitude, strong situational awareness, and a calm demeanor in handling security matters in a high-traffic, outdoor environment. A key aspect of this role includes managing crowd flow and pedestrian safety at crosswalks and other high-traffic areas.

Requirements

High school diploma or equivalent required.
Ability to remain alert, calm, and courteous under pressure.
Excellent observational and problem-solving skills.
Must be physically fit and able to patrol large outdoor areas for extended periods.
Strong communication skills and a customer-service mindset.
Must be able to work evenings, weekends, and holidays as required.

Nice To Haves

Prior experience in security, public safety, or law enforcement preferred.
CPR/First Aid certification is a plus.

Responsibilities

Patrol the property on foot to monitor for suspicious or unsafe activity.
Maintain a visible presence to deter theft, vandalism, or unsafe behavior.
Manage crowd control at designated crosswalks, helping ensure pedestrian safety and smooth flow of both foot and vehicle traffic.
Monitor entry/exit points, parking lots, event spaces, and farm attractions.
Respond to incidents, emergencies, or guest concerns in a calm and professional manner.
Provide assistance to guests and staff as needed, including lost and found, minor first aid, or crowd control.
Communicate with other staff and management via radio and report safety concerns promptly.
Assist with traffic and crowd flow during peak times or special events.
Ensure compliance with site safety rules, policies, and procedures.