Security Guard Patrol Support Officer

Allied Universal • New York, NY

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Guard Patrol Support Officer in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed patrol officer in a dynamic retail location, where you will conduct routine patrols, maintain a visible presence to help to deter security-related incidents, and deliver outstanding customer service. In this role, you will support a welcoming environment through strong communication, teamwork, and integrity while reflecting our agile, reliable, innovative, and people-first culture.

Requirements

• Be at least 18 years of age for unarmed roles
• Possess a high school diploma or equivalent
• Subject to a background investigation in accordance with all federal, state, and local laws
• Subject to a drug screen to the extent permitted by law
• Meet licensing requirements subject to state and/or local laws and regulations, which may be required prior to employment
• Possess a valid driver’s license for driving positions only

Nice To Haves

• Access control and badge experience is preferred.
• A state, county, or city issued security-related license is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Loss prevention experience is preferred.

Responsibilities

• Provide customer service to visitors, customers, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting relevant details and reporting concerns to site contacts and Allied Universal leadership.
• Conduct regular and random patrols throughout the retail location, including sales floor areas, entrances, exits, receiving areas, parking areas, and the perimeter, helping to identify unusual activity and/or policy violations.
• Monitor access points and observe activity within the location to help to deter unauthorized entry, theft-related activity, and/or other suspicious behavior.
• Support a professional shopping and workplace environment by providing directions, addressing routine questions, and communicating clearly with customers, staff, and/or first responders when needed.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees