Security Guard/ Patient Navigator

BAART Programs•Chandler, AZ

31d

About The Position

BAART Program is looking for a respectful, alert and vigilant security guard / patient care monitor to maintain overall safety and order of the clinic facility. The greeter/patient care monitor may also provide backup coverage to receptionist.

Requirements

High school diploma or equivalent with at least 1 years’ prior experience in an office/clinic setting.
Able to establish a positive rapport with patients and must demonstrate a non-judgmental and accepting attitude toward the chemically dependent person.
Satisfactory drug screen and background check.

Nice To Haves

Training from a law enforcement school or other security training is strongly preferred

Responsibilities

Ensuring the protection of all employees and patients
Ensure that each patient entering the building has an I.D.
Creates orderly waiting line; have patients stand in single file while they are waiting to receive medication.
Performs crowd control (makes sure that after dosing, patients leave the clinic timely, unless they have an appointment to see a staff person).
Eliminate loitering, congregating in the parking lot and premises
Report critical incidents that occur in parking lot or on premises.
Contact local authorities and cooperate with authorities in an emergency situation, as needed.
Respond to calls for assistance in preventing interference or disruption of operations (maintains order and control).
Reports and documents incidents whenever trouble or problems occur to the Operations Director and/or Clinic Director.
Maintains a safe and secure environment throughout the building, protecting the property from damage and destruction
Performs security check of facility at regular intervals throughout the day.
Attends staff meetings, in-service training as directed by supervisor.
Maintain professional attire at all times, including name badge and paraphernalia that identifies you as a Security Guard.
Be friendly, courteous and helpful to all disciplines, reception, clinical and medical.
Provide receptionist coverage as needed
Perform other related duties as determined by supervisor.