Security Guard II

Arlington County VA•Arlington, VA

19h•Onsite

About The Position

Arlington Public Library is seeking a Security Guard II to provide advanced, safety-focused security services in a dynamic public library environment. This position supports the library’s commitment to maintaining welcoming, inclusive, and safe library spaces through a model that emphasizes professional judgment, de-escalation, coordination, and customer service, while effectively responding to escalated safety and security incidents.

Requirements

Completion of requirements for graduation from a standard senior high school or vocational school, a G.E.D. certificate, or the equivalent.
Considerable experience as a security guard, police aide, or in other physical security work.
Skills to de-escalate confrontations or serious situations.
Experience in training and supporting staff, coordinating effectively with public safety partners, and supporting welcoming public spaces.
A pre-employment criminal records check will be conducted. It will include checks of the following: criminal record, driving record, education, professional licensure, and credit history.
First Aid/CPR/AED Certification, or the ability to obtain within 60 days of hire.

Nice To Haves

Knowledge of basic security concepts and practices.
Experience working in a public library, government facility, or other community-focused public setting.
Experience serving as an operational point of contact or liaison with law enforcement, emergency services, or other partner organizations.
Experience using incident reporting software or case management systems to document, review, track and/or analyze security or safety incidents.
Experience providing technical guidance, mentoring, or informal training to other staff.
Demonstrating strong customer service skills in a security or safety role, particularly when balancing enforcement with a welcoming environment.

Responsibilities

Enforcing County ordinances, Library Rules of Conduct, administrative directives, and departmental regulations within assigned areas.
Performing routine security patrols on foot or by vehicle.
Responding to calls to assist in unusual or difficult situations, including serious confrontations with the public, accidents, break-in complaints, and large special events.
Investigating incidents and preparing clear, accurate, and timely written incident reports using the library’s incident reporting system.
Reviewing incident reports and incident report system data to identify recurring security concerns and sharing information with supervisors to support operational improvements.
Serving as an operational liaison with County departments, public safety partners, and other organizations to support incident response, preparedness, and safety coordination.