Security Guard I - (full-Time) New York City

Memorial Sloan Kettering Cancer Center•New York, NY

3d•Onsite

About The Position

Join Memorial Sloan Kettering Cancer Center as a Security Guard I and play a vital role in protecting patients, visitors, and staff every day. At MSK, safety is essential to patient care. As part of our Security team, you will help maintain a secure and welcoming environment by supervising building entrances and perimeters, responding to incidents and emergencies, preparing reports, and providing assistance when needed. If you are diligent, alert, and committed to service, we invite you to apply and build a meaningful impact.

Requirements

Valid New York State Security Guard License and Fire Guard (F01) certification required for NYC
Prior experience working as a Security Guard or in a related safety role
Ability to stand, walk, and patrol for extended periods, including in outdoor and inclement weather conditions
Ability to respond quickly and effectively in emergency or fast paced situations
Experience managing conflict and de-escalating challenging interactions
Basic knowledge of emergency preparedness procedures and security best practices
Strong written communication skills with the ability to detail incidents clearly and accurately
Good judgment and decision-making under pressure
Strong observational skills and attention to detail
Professional presence with a customer service mindset
Effective verbal and written communication
Digital literacy and comfort using computers, surveillance systems, and reporting tools
Ethical conduct, discretion, and confidentiality
Flexibility and adaptability in a fast-paced healthcare environment
Team-oriented with the ability to collaborate across departments

Responsibilities

Supervise building entrances, interior spaces, and exterior perimeters to ensure safety and access control
Conduct routine patrols and remain alert to safety or security concerns
Respond promptly and appropriately to alarms, emergencies, and calls for assistance
De-escalate conflicts and manage disruptive or aggressive behavior using professional judgment
Investigate incidents and prepare clear, accurate written reports
Operate surveillance systems and utilize digital security tools
Collaborate with clinical, administrative, and facilities teams to support hospital operations
Provide outstanding customer service while maintaining authority and integrity