DSHS Maple Lane Security Guard 2

State of Washington • Thurston County - Grand Mound, WA

5d • Onsite

About The Position

Join our team as an Emergency Response Officer at our newest behavioral health treatment campus, Maple Lane, near Grand Mound, WA. Behavioral Health Treatment Center Maple Lane offers innovative treatment for residents who are civilly committed, in need of competency restoration, or adjudicated not guilty by reason of mental diagnosis. Each residential unit helps shape the future of behavioral health, aligning with Washington State’s vision of community-based care. Treating residents in smaller facilities, we help them stay closer to home, family, and support systems, fostering stronger community connections. As an Emergency Response Officer, you will provide essential campus security for units housing adult mental health residents. Your responsibilities will include ensuring the safety and security of staff, residents, visitors, and property on the Maple Lane campus. We are looking for customer service-oriented people who can quickly adapt to their environment, proactively manage safety and security situations, and be effective team members. Your crucial role will involve assisting Maple Lane management in enforcing campus rules, regulations, policies, and statutory law. If you possess the ability to be trained in various de-escalation techniques and employ non-physical interventions whenever possible, this may be the career for you. Maple Lane is a key business unit of DSHS's Behavioral Health and Habilitation Administration, where our dedicated staff offers residents enriching opportunities and experiences outside the hospital setting, preparing them for a smooth transition back into the community. This is a great opportunity to be a team member as BHHA modernizes and enhances behavioral health treatment in Washington State.

Requirements

• Valid driver's license
• High school graduation or GED plus two years of experience in areas of work such as: security guard, correctional officer or store investigations, or police officer, police reserve officer, military police or other law enforcement work.
• Or, a certificate of completion in a basic law enforcement training program approved by the Washington Criminal Justice Training Commissioner; or certificate of completion in a police or reserve police academy or military training program will substitute for one of the two years of required experience.
• Or, one year of experience as a Security Guard 1.
• Customer service-oriented with a strong focus on patient well-being and safety.
• Capable of employing a variety of de-escalation techniques to manage resident behaviors.
• Skilled in non-physical interventions and conflict resolution.
• Adaptable and open to training on diverse approaches to resident care.
• Proficient in assessing situations and implementing the least restrictive interventions.
• Experienced in calmly managing crises with a resident centered approach.
• Committed to continuous learning and applying best practices in de-escalation.

Responsibilities

• Provide visual monitoring of residents.
• Monitor the main security systems to ensure appropriate entry and exit of authorized personnel.
• Provide therapeutically interventions or de-escalate behavioral issues as needed for safety.
• Conduct regular walkthroughs of living units and the treatment mall ensuring safety while engaging with residents and support staff.
• Operate a motor vehicle to provide emergency response services to multiple locations within the Maple Lane Campus.
• Maintain 24-hour electronic log on routine check and incidents.
• Responsible for documentation of resident item counts, security inspections, and unit checks.
• Assists in gathering evidence and facts involving criminal activity by partnering with local law enforcement.
• Provide security gate support, which may include positioning in the Security Building to check the IDs of the staff coming onto campus and check IDs of staff leaving campus by foot or vehicle.
• Monitor Vehicle Gate and all related traffic for resident transports, facility deliveries, as well as internal and external maintenance visitors.
• Conduct visitation procedures for all residents and their visitors.
• Conducts hospital watch procedures for residents.

Benefits

• Evening and Night shifts include a shift differential of $2.50 an hour after 6pm in addition to the standard compensation rate.
• Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED