Security Guard 2 - Video Monitor

State of Iowa • Woodward - 50276 - Boone County, IA

1d • Onsite

About The Position

The Iowa Department of Health and Human Services (HHS), Division of State-Operated Specialty Care, Bureau of Woodward Resource Center (WRC) is seeking a dedicated Security Guard 2 to join our team! This is a full-time position with a non-fixed, variable rotation schedule, including overnights. As part of the WRC team, you'll perform lead worker duties for two or more Security Guard 1 positions and perform duties essential to the daily operation, safety, and security of the facility, including monitoring Closed Circuit Television (CCTV) Genetec Security system. You will uphold institutional rules of behavior on grounds, monitoring for specific implementation of policies to ensure the safety of individuals, triggers/thresholds that require immediate intervention including contact with supervisory personnel, both on-site and off-site, and emergency services personnel as warranted. You will efficiently use the Genetec Security Desk application and operate the telephone and pager system to effectively communicate with Resident Treatment Supervisors to ensure a safe environment and in the event of reportable incidents. You will accurately log all observations, read, understand, and accurately implement and follow policies and procedures and make decisions within guidelines. You will also take part in training and development to ensure implementation of WRC policies. Applicants will be required to complete a background check to be considered for this position. WRC prepares and supports individuals to live in the community of their choice. This facility is a great place to develop or continue your healthcare career if you enjoy rewarding yet challenging work, supporting individuals by working as part of their interdisciplinary team, and helping to develop person-centered Individual Support Plans to meet specific support needs, preferences, and goals. The facility provides a range of services that include being an Intermediate Care Facility for Individuals with an Intellectual Disability (ICF/IID), daily supported community living, consultations/training, behavioral health services, physical nutrition management, and community residential-based guidance in learning prosocial behavior and personal accountability.

Requirements

• Experience equal to three years of full-time work in law enforcement or security work; OR an equivalent combination of education and experience substituting of one year (thirty semester or equivalent hours) of post high school education in law enforcement for one year of the required full-time experience to a maximum substitution of three years; OR employees with current continuous experience in the state executive branch that includes the experience equal to two years of full-time work as a Security Guard 1.
• Applicants will be required to complete a background check to be considered for this position.

Nice To Haves

• Designated positions in this job class require applicants to obtain the required Commercial Drivers License and endorsements within a period of time as determined by the appointing authority at the time of hire.

Responsibilities

• Perform lead worker duties for two or more Security Guard 1 positions.
• Perform duties essential to the daily operation, safety, and security of the facility, including monitoring Closed Circuit Television (CCTV) Genetec Security system.
• Uphold institutional rules of behavior on grounds, monitoring for specific implementation of policies to ensure the safety of individuals, triggers/thresholds that require immediate intervention including contact with supervisory personnel, both on-site and off-site, and emergency services personnel as warranted.
• Efficiently use the Genetec Security Desk application.
• Operate telephone and pager system to effectively communicate with Resident Treatment Supervisors to ensure a safe environment and in the event of reportable incidents such as staff appearing to be asleep, staff not following Accountability policy checks, staff not following an individual’s level of supervision, behavioral event occurring with an individual, staff on personal cell phones, staff watching videos on computers, staff reading books, or staff being involved in other non-work activities.
• Accurately log all observations.
• Read, understand, and accurately implement and follow policies and procedures and make decisions within guidelines.
• Take part in training and development to ensure implementation of WRC policies which include Abuse and Incident Management, Accountability, Confidentiality of Protected Health Information, Hierarchy of Interventions, Human Rights, Levels of Supervision, Locating Missing Persons, Personal Electronic Devices, Philosophy of Service, Restraint, Restricted Access, Security/Surveillance Cameras and Digital Recording, and Suicide Watch.

Benefits

• Health, Dental, and Vision Coverage
• Paid Time Off
• Retirement Plans
• Flexible Spending Accounts
• Insurance Coverage
• Employee Assistance Program
• Employee Discount Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree