Security GSOC Dispatch

Allied Universal • Cumberland, RI

9d • Onsite

About The Position

As a Security Officer Emergency Communications Desk in Cumberland, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Professional in a healthcare location, you will coordinate security-related communications, monitor alarm panels and incoming requests, and dispatch personnel to support timely responses. You will maintain clear records, provide professional customer service, and help promote a welcoming environment for patients, visitors, and staff. Join Allied Universal, where teamwork, integrity, innovation, and a people-first culture drive meaningful work every day.

Requirements

• Possess at least one year of security-related experience.
• Provide proof of a high school diploma or GED.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.

Responsibilities

• Provide customer service to staff, visitors, patients, and/or vendors by carrying out security-related procedures, site-specific policies, and emergency response activities at a healthcare location.
• Receive, prioritize, and dispatch routine and urgent calls for service to appropriate personnel, maintaining clear and professional communication through radio, telephone, and computer-based systems.
• Monitor security-related systems, alarms, cameras, access activity, and communications; document incidents, service requests, and follow-up actions according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating notifications to appropriate site contacts and emergency responders as needed.
• Conduct regular and random patrols around the business and perimeter when assigned, reporting unusual conditions and helping to deter unauthorized activity.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED