Security Gatehouse Officer

Erickson Senior Living•Highland Springs, KY

9d•Onsite

About The Position

Join our team as a Gatehouse Officer. In this role you will staff the Gatehouse entrance to the community and deliver exceptional customer service and hospitality, while fostering an environment of safety and security. Highland Springs is a beautiful 89-acre continuing care retirement community in North Dallas, Texas. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Highland Springs helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Requirements

Must be at least 18 years old

Nice To Haves

Prior experience as a Security Gatehouse Officer preferred
Current and valid driver’s license preferred

Responsibilities

Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community
Screen all vehicle and pedestrian traffic entering the community
Provide proper parking passes, maps, and instructs visitors to park in appropriate spaces
Document all visitors and vendors/contractors via the standard gatehouse log in
Inform the security and emergency services supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community
Complete thorough and detailed incident reports using our online report system
Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company, its employees, business information, or residents