Security Gate Clerk

RJW Logistics Group•Lemont, IL

7d•$22•Onsite

About The Position

RJW Logistics Group is hiring a Security Gate Clerk to manage the entry and exit of vehicles, personnel, and shipments across multiple trailer yard sites. This role involves coordinating with operations and transportation teams to resolve issues, verifying driver appointments, and ensuring efficient operations with excellent customer service. RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization, committed to employee success and continuous innovation in the retail logistics industry. They also offer an Employee Ownership Program where employees can become co-owners, enjoying potential financial rewards and a deeper sense of belonging.

Requirements

Must be able to maintain accurate records and attention to detail in your work.
Familiarity with CCTV cameras and other access control technologies.
Access Control Officers frequently work non-traditional schedules, including evenings, weekends, and major holidays, requiring flexibility and adaptability to meet the demands of their role.
1-2 years of administrative experience, with a preference for candidates who have proficiency in using Sysnapse and McLeod software and Microsoft Office.
Basic understanding of transportation and logistics systems and processes.
Must be able to communicate, read, write, and speak English.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to determine “root cause” of problem and determine corrective action.
This position requires a solid understanding of business operating systems, internet software, word processing, and spreadsheet software to effectively perform daily tasks.

Nice To Haves

Preference for candidates who have proficiency in using Sysnapse and McLeod software.

Responsibilities

Maintain accurate records of all trailer arrival and departure times.
Verify driver appointments and confirmation numbers.
Coordinate and maintain communication with security personnel, operations, logistics teams, and management.
Collaborate with cross-functional teams to ensure seamless, secure warehouse operations, fostering a culture of effective communication and coordination.
Provide excellent customer service while maintaining a high-level professionalism.
Monitor and report incidents or suspicious activity to management.
Demonstrate strong attention to detail and situational awareness.
Adapt to changing circumstances and priorities, such as unexpected changes in traffic patterns, equipment failures or unexpected situations which may require conflict resolution and de-escalation.
Clearly understand goals, policies, and procedures of RJW.
Possess the ability to handle multiple tasks at once.
Maintain confidentiality of company information.
Report writing, and documentation.
Other tasks as assigned by manager.

Benefits

Attendance Incentive - Up to $2400 bonus for good attendance.
Referral Bonus - Up to $500 per referral.
Hiring Bonus - Up to $1000.
Step increase program- Pay will increase by $.50 after 90 days and again after 180 days (Material Handlers Only)
Certified/qualified Forklift/Walkie Rider/Cherry Picker drivers will receive an additional $0.50 p.hr
Certified/qualified Reach Truck drivers will receive an additional $1.00 p.hr
Employee Ownership Program
401(k) & 401(k) Matching
Medical/Dental/Vision Insurance
Employee Discount
Flexible Spending Account
Health Savings Account
Paid Time Off & Sick Days
Short & Long-Term Disability Insurance
Accidental & Critical Illness Insurance