Security Gate Attendant - Beverly Hills

Customized Guard Services & Systems • Beverly Hills, CA

5d • Onsite

About The Position

Customized Guard Services & Systems (CGSS) is seeking a professional, customer-service-oriented Security Officer to work at a hotel guard shack. This position requires someone who understands the importance of hospitality, guest satisfaction, and creating a welcoming first impression while maintaining the safety and security of the property. The ideal candidate will provide exceptional customer service to hotel guests, visitors, employees, and vendors while managing property access and enforcing security procedures in a courteous and professional manner.

Requirements

• Professional, customer-service-oriented demeanor.
• Understanding of hospitality and guest satisfaction.
• Ability to create a welcoming first impression.
• Ability to maintain safety and security of the property.
• Ability to provide exceptional customer service to hotel guests, visitors, employees, and vendors.
• Ability to manage property access and enforce security procedures courteously and professionally.
• Ability to handle guest concerns and inquiries with patience, courtesy, and professionalism.
• Ability to maintain a calm and approachable demeanor when addressing difficult situations.
• Ability to monitor suspicious activity and report security concerns promptly.
• Ability to enforce property policies and access procedures without compromising the guest experience.
• Ability to maintain a clean, organized, and presentable guard shack.
• Ability to follow all company policies, post orders, and client-specific procedures.

Responsibilities

• Provide exceptional customer service and create a welcoming first impression for hotel guests and visitors.
• Greet guests, employees, vendors, and visitors in a friendly, courteous, and professional manner.
• Assist guests with general inquiries, directions, and property-related information.
• Monitor and control vehicle and pedestrian access while maintaining a hospitality-focused approach.
• Verify authorization of incoming guests, vendors, contractors, and employees.
• Maintain accurate visitor logs, vehicle records, and daily activity reports.
• Communicate professionally with hotel management, staff, and guests.
• Handle guest concerns and inquiries with patience, courtesy, and professionalism.
• Maintain a calm and approachable demeanor when addressing difficult situations.
• Monitor suspicious activity and report security concerns promptly.
• Enforce property policies and access procedures without compromising the guest experience.
• Maintain a clean, organized, and presentable guard shack.
• Follow all company policies, post orders, and client-specific procedures.

Benefits

• Weekly Pay
• Uniforms Provided
• Exclusive App Access (direct deposit, clock in/out, W1 forms, day off requests, resources, support)
• Full Support
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Sick Days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed