Security Flex Officer (operations/non-commissioned)

IIdon Security Associates•Houston, TX

11d•Onsite

About The Position

An iidon Security Associate is considered The Best of the Best in the security industry. At iidon, our Security Associates are our most important assets. By honoring the values of trust, honesty, respect, integrity and commitment, we empower our Associates to maximize their skills and abilities to benefit each individual and the company. The Security Flex Officer will provide first class customer service as well as the safety and security of all tenants/guests, in a positive and professional manner. This role requires a person with an outgoing personality, polished communications skills, a presentable appearance and overall excellent customer service skills. Associates are expected to go above and beyond to fulfill as best as possible, whatever wants or needs guests might have.

Requirements

Must have a flexible schedule and be willing to work any shift.
Must take pride in their appearance as well as have a professional image.
Must have excellent Customer Service skills with a very friendly personality.
Must have a valid driver's license and a reliable form of transportation.
Must be at least 18 years old.
Must have a high school diploma or GED.
Must be able to pass a background and drug screen.
Must be able to stand for long periods of time.
Must be able to climb multiple stairs.
Must be able to respond to emergencies promptly.
Must be able to lift heavy objects.
A valid ID/DL is required.

Nice To Haves

At least 1 year of previous security experience is preferred.
Experience is preferred but definitely not required for some accounts.

Responsibilities

Provide first class customer service as well as the safety and security of all tenants/guests, in a positive and professional manner.
Support manpower requirements at various accounts during shortages due to open shifts, call-offs, vacations, no shows, holidays, etc.
Work special events as required.
Maintain a safe and secure environment for customers and employees by monitoring and patrolling premises and personnel.
Secure premises and personnel by monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
Maintain departmental security procedures while patrolling one or more of the following areas: Building lobby, Building floors, Parking garage, Loading dock, Building perimeter, Outer perimeter.
Control all traffic in the loading dock, both vehicular and pedestrian.
Monitor all material entering or leaving the dock area.
Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
Maintain environment by monitoring and setting building and equipment controls.
Maintain organization's stability and reputation by complying with legal requirements.
Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
Contribute to team effort by accomplishing related results as needed.