Security & Fire Alarm Systems Technician
About The Position
Join a certified Great Place to Work® 2026! At Doyle Security Systems, we offer competitive pay, strong benefits, and the opportunity to build a career in the life-safety and security industry. Our Erie branch serves customers across the southern New York and northwestern Pennsylvania region, including Dunkirk and Erie. This is a versatile, dual-function role. You’ll split your time roughly equally between installing new systems and servicing existing ones, making it ideal for a well-rounded technician who thrives in both environments. As a Security & Fire Alarm Installation/Service Technician, you will install and configure new systems as well as troubleshoot, repair, and maintain existing security and life-safety systems across residential and commercial environments in the Dunkirk/Erie corridor.
Requirements
- 2+ years of experience in low-voltage security or fire alarm systems, with exposure to both installation and service preferred (trainees with strong aptitude considered)
- Valid driver’s license with a good driving record
- Experience with security, fire alarm, video surveillance (CCTV) and live video monitoring systems, access control, or intercom systems
- Strong troubleshooting, diagnostic, and mechanical aptitude
- Strong communication and customer service skills
- Ability to work independently and manage both installations and service calls
Nice To Haves
- OSHA 10 and/or NICET certification a plus
Responsibilities
- Install, program, and configure electronic security systems including intrusion, fire alarm, video surveillance (CCTV) and live video monitoring systems, access control, and intercom systems
- Run and terminate low-voltage wiring; install devices including keypads, cameras, sensors, panels, and access control hardware
- Troubleshoot, diagnose, and repair system issues; reprogram and replace faulty components
- Perform routine inspections, testing, and preventative maintenance of fire alarm systems in accordance with applicable codes and standards
- Deliver exceptional customer care on every visit; guide customers through system operation in a clear, professional, and approachable way
- Accurately document all work activity, including photos, and upload records to customer accounts through company systems
- Ensure all work meets safety standards and quality expectations across a variety of job sites, including commercial and public projects that may be subject to prevailing wage requirements
Benefits
- Company vehicle and gas card
- Paid training, including support for obtaining industry-recognized certifications
- Bonus pay
- Opportunities to work on prevailing wage projects, where applicable, with higher earning potential
- Medical, Dental, & Vision Insurance
- Health Savings Account (HSA) & Flexible Spending Account (FSA) options
- Paid time off & company holidays
- Parental leave
- 401(k) with match
- Life insurance
- Tuition reimbursement
- Employee discount & referral bonus
- Recognition & advancement opportunities
- Company cell phone
- Employee assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
