Security Field Supervisor - Seasonal / Pool - Chicago, IL

Titan Security Group•Chicago, IL

2d•Onsite

About The Position

Titan Security is seeking a Seasonal Field Security Supervisor to support residential accounts with pool attendants during the summer. This role involves working weekends and first/second shifts. Titan Security is recognized as a Top Workplace and focuses on personalized security solutions, offering opportunities for learning, growth, and success within a culture of excellence. The company values being Unified, Transparent, Innovative, Committed, and Accountable.

Requirements

Must be at least 21 years of age.
High School diploma or general education degree (GED).
3 years’ experience as an Unarmed or Armed Security Officer or Security Supervisor, or related experience in a customer service industry, like retail or hospitality.
Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), FOID card, and Driver’s license in good standing, including state accredited training requirements.
Able to pass pre-employment drug screen and criminal/MVR background check.
Able to read, write, speak, and understand English.
Able to meet physical essential functions of the job, which can include lifting 75+ lbs., completing foot patrols, walking up and down stairs, working in inclement weather.
Proficiency with Microsoft Office software.

Nice To Haves

Bi-lingual considered a plus.

Responsibilities

Conduct regular site visits to Titan residential locations that provide Pool Patrol during the summer.
Train team members in customer service, and complete quality assurance and compliance procedures and documentation.
Monitor and coach staff, including with attendance issues, disciplinary actions, and performance appraisal and documentation.
Support the HR department and Sr. Operations Manager in hiring, training, onboarding, and terminations.
Respond to any escalated security issues or emergency situations appropriately.
Compile and prepare reports and documents pertaining to incidents, personnel activities and account trends.
Work a flexible schedule to meet the needs of the business which includes weekends.
Other duties as assigned.