Security Field Supervisor / Account Manager

AP Professional Security • Conway, SC

16d • Onsite

About The Position

AP Professional Security is seeking a Security Field Supervisor / Account Manager to support our officers and maintain strong relationships with the clients we serve. This role combines hands-on field supervision with day-to-day account oversight. The right candidate is dependable, communicates clearly, and can resolve issues professionally while keeping operations on track.

Requirements

• Experience in security operations or field supervision.
• Strong judgment, organization, and customer service skills.
• Ability to write clear reports and use mobile reporting and scheduling tools.
• Valid driver’s license and reliable transportation.
• Ability to meet applicable South Carolina security licensing requirements.
• Flexibility to respond to operational needs outside regular business hours.

Nice To Haves

• Supervisory experience
• Experience managing multiple client sites

Responsibilities

• Visit assigned sites, inspect officer performance, and verify that post orders and client requirements are being followed.
• Coach officers, address performance concerns, and assist with training and onboarding.
• Serve as a point of contact for clients, respond to concerns, and follow through on service requests.
• Help coordinate staffing and coverage, including responding to callouts and urgent site needs.
• Review incident reports and daily activity reports for accuracy and timely completion.
• Document site visits, client communications, and corrective actions.
• Respond to incidents and work with company leadership, clients, and emergency responders as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed