Security Engineer I (Mid-Shift)

Proven Business Systems LLC•Tinley Park, IL

3d•Hybrid

About The Position

We are seeking a detail-oriented and proactive Security Engineer I to join our dynamic Security Operations Center team. As a Security Engineer, you will be responsible for monitoring, detecting, and responding to security threats and incidents. You will serve as the first line of defense in protecting our organization's systems and data, ensuring security events are identified, analyzed, and escalated appropriately.

Requirements

Associate’s or Bachelor’s degree in Cybersecurity, Computer Science, or a related field (or equivalent experience).
Familiarity with security technologies such as SIEM (e.g., Splunk, QRadar), EDR, firewalls, IDS/IPS, and DLP solutions.
Basic understanding of networking concepts (TCP/IP, DNS, VPNs, etc.).
Knowledge of common cyber threats, attack vectors, and frameworks (e.g., MITRE ATT&CK).
Strong analytical and problem-solving skills.
Excellent written and verbal communication.
Ability to work under pressure and handle multiple tasks simultaneously.
High level of integrity, professionalism, and attention to detail.
Willingness to learn and adapt to evolving cybersecurity challenges.

Nice To Haves

1-2 years of experience in IT, cybersecurity, or a SOC environment is preferred but not required.
Basic scripting or query knowledge (e.g., Python, PowerShell, or SQL) is a plus.
CompTIA Security+, CySA+, or equivalent.
Certified SOC Analyst (CSA), CEH, or other relevant certifications.

Responsibilities

Continuously monitor security tools and platforms for alerts and suspicious activity.
Analyze logs and network traffic to identify potential threats or anomalies.
Validate and categorize alerts based on severity, urgency, and relevance.
Monitor and maintain system and configuration backups to support disaster recovery efforts.
Assist in the creation and tuning of detection rules to improve monitoring capabilities.
Perform routine checks to ensure the health and performance of security tools and technologies.
Participate in implementing and maintaining security tools, including firewalls, endpoint protection, and threat detection systems.
Develop and enforce security baselines, policies, and procedures for systems and infrastructure.
Assist in configuring detection rules and tuning security systems to reduce false positives and improve detection accuracy.
Recommend and implement security patches, configurations, or compensating controls to address vulnerabilities.
Assist in Incident Response efforts in event of a security breach.
Triage security tickets from various alert systems.
Potential opportunities to participate in some red team activities at times.
Performs additional duties as assigned.
Efficiently manage inbound and outbound calls, ensuring timely responses and resolutions to customer inquiries.
Demonstrates exceptional customer service skills to ensure positive and memorable experiences for clients and prospective clients.
Manages the volume of tickets, consistently prioritizing tasks efficiently and effectively to maintain service excellence.
Applies advanced problem-solving skills and technical expertise to address both complex and routine customer challenges.
Leverages computer and network knowledge to troubleshoot and implement workflow solutions that best align with customer needs.
Communicates with clients over the phone to investigate issues, deliver clear solutions, and ensure satisfaction.
Conducts in-depth analysis of customer needs using qualifying questions during phone consultations and remote diagnostic applications.
Contributes to and utilizes a shared knowledge center to document solutions and build a robust resource library for team collaboration.
Provides first-line assistance through the Proven IT Helpdesk after hours, addressing customer inquiries and technical issues with professionalism.

Benefits

Group health insurance (PPO plans, High Deductible Health plan, HMO)
Dental benefits
Vision PPO plan
Voluntary worksite benefits (critical illness and accident coverage, short-term disability insurance, supplemental life and pet insurance)
Employer-provided Life/AD&D Insurance ($25,000 benefit)
Employer-provided Long-Term Disability (LTD) insurance
Employee Assistance Program (EAP)
401K Plan with employer match
Financial Advisory Services
Permissive Time Off Policy
Parental Leave (Maternity and Paternity)
On-site Fitness Center