Security Educator-Trainer-8200

Kingman Regional Medical Center•Kingman, AZ

1d•Onsite

About The Position

The Security Operations Educator/Trainer is responsible for the development, delivery, coordination, and documentation of security education, training, and competency programs across KHI facilities. This role serves as the enterprise lead for Workplace Violence Prevention (WPV) training, supporting a safe healthcare environment through standardized, risk-based education aligned with regulatory and organizational requirements.

Requirements

High school diploma or equivalent.
Possession of a current and valid U.S. motor vehicle license.
Must be 21 years of age or older.
Must remain eligible to drive, per KHI policy.
De-escalation class with 90 days of hire.
BLS within 90 days of hire. (American Heart Association or American Red Cross only).
Obtain and maintain an Arizona Department of Public Safety (DPS) Unarmed Security Guard License.
Knowledge of security operations and workplace violence risks in healthcare environments.
Strong written and verbal communication skills.
Ability to develop and deliver training materials and competency assessments.
Ability to use computer systems and applications for documentation and tracking purposes.

Nice To Haves

College level degree
Prior experience as a trainer or educator in healthcare security or public safety.
Instructor certification in de-escalation, defensive tactics, or workplace violence prevention.
Healthcare or hospital environment experience preferred.
Arizona security officer license.
International Association of Healthcare Security Certification and/or Safety as a Certified Healthcare Security Officer (CHSO)
Basic Life Support (BLS) certification or ability to obtain per KRMC policy.
Completion of FEMA IS 100, 200, 700 and 800.

Responsibilities

Develops, manages, and oversees the Security Operations training and competency program in collaboration with the Security Operations Manager.
Establishes and maintains standardized, role-based training curricula for Security Officers, nursing, physicians, and other high-risk staff.
Ensures all training programs align with Arizona WPV statute (§36-420.03), DNV NIAHO standards, CMS Conditions of Participation, and organizational policies.
Leads the enterprise Workplace Violence Prevention (WPV) training program, including orientation, annual education, and refresher/just-in-time training.
Ensures WPV training includes recognition of escalating behavior, prevention strategies, de-escalation techniques, response protocols, reporting, and post-incident actions.
Designs and implements risk-based mock drills and exercises (e.g., workplace violence, combative patients, behavioral health events, elopement).
Conducts or coordinates security training rounds in clinical and non-clinical areas to reinforce real-time learning and situational awareness.
Uses incident data, security reports, and risk assessments to prioritize training focus areas and drive program improvements.
Develops and delivers department-specific training tailored to role-based risks, including clinical, provider, and frontline staff environments.
Ensures Security Officers receive advanced, scenario-based training (de-escalation, patient interaction, situational awareness, use of force as applicable).
Develops and maintains competency validation tools, and ensures completion, documentation, and audit readiness of all training, competencies, and certifications.
Evaluates program effectiveness and provides regular reporting and dashboards to leadership, while leading continuous improvement efforts and serving as a subject matter expert in WPV and security training.
Performs other duties as assigned to support overall effectiveness of department and organization.