Security Dispatcher

Allied Universal • Cumberland, RI

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Incident Communications in Cumberland, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Professional in a healthcare location, you will monitor communications and systems, coordinate responses to security-related incidents, and support personnel across the site. You will provide responsive customer service, maintain clear documentation, and help create a welcoming environment. Join Allied Universal, where agile, reliable, and innovative teams put people first, work together, and act with integrity.

Requirements

• Have at least 2 years of security-related experience.
• Provide proof of a high school diploma or GED.
• Customer service experience is preferred.
• Be comfortable using a computer or tablet, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Be comfortable using a computer or tablet, preferred.

Responsibilities

• Provide customer service to personnel, visitors, and delivery drivers at a healthcare-related location by carrying out site-specific procedures and security-related policies.
• Monitor dispatch communications, receive calls for service, document relevant information, and coordinate the appropriate response to routine and urgent situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating with on-site personnel and emergency responders as needed.
• Maintain accurate logs, incident reports, and shift documentation in accordance with site requirements.
• Conduct regular and random patrols of designated areas and the perimeter, reporting unusual activity, access concerns, and maintenance-related issues.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED