Security Dispatcher (Swing Shift)

ESI Security Services•Reno, NV

2d•Onsite

About The Position

Recruiting for professional and reliable Dispatchers. In order to excel in this position, all candidates should be able to multi-task in stressful conditions with little supervision. In addition to being an excellent communicator, the ideal candidate will also demonstrate superb organizational and interpersonal skills. Providing these services in an effective manner will ensure that Dispatch and other operations are maintained efficiently.

Requirements

Ability to multi-task.
Have good customer and employee relations skills.
Must be able to communicate in an effective and positive manner.
Be able to take initiative and present new ideas.
Take direction and adapt to new changes well.
Must have good reading and grammar skills.
Handle stress in a professional manner.
Efficient with computers and software programs.

Nice To Haves

2+ years of Dispatch experience preferred but not required.
3+ years of Office experience preferred but not required.

Responsibilities

Follow ESI and Dispatch Policies and Procedures.
Create, edit, and approve reports for the Client from Officers in the field.
Type correspondence and respond to incoming emails.
Maintain a file system, both hard copy and electronic.
Prepare documents and reports in our electronic system.
Provide Dispatch services.
Answer phones, direct calls, and respond to inquiries.
Establish reports and records using provided software.
Maintain a positive attitude within the office, work well with other
Understand Emergency Protocols and Chain of Command.
Read all emails and pass down information that is created and sent out.
Learn all policies and procedures pertaining to client properties, keep updated on changing property specifics.