Security Dispatcher, Nights

Piedmont Healthcare•Augusta, GA

13d•Onsite

About The Position

Experience the advantages of real career change. Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You’ll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.

Requirements

High school graduate or GED
Two (2) years of experience in the field as a 911 operator or as a Security/Police Dispatcher, or related law enforcement or security experience.
Excellent public relations/customer service skills
Able to effectively communicate both verbally and in writing.
Multi-tasking ability.

Responsibilities

Daily operation of Security Dispatch (communication center).
Effective pro-active monitoring of CCTV systems.
Answers all 3911 emergency calls.
Screening of after hour visitors using Star system to verify patient information.
Required to communicate with visitors, staff, physicians, patients and family members.
Dispatches resources and maintains activity log.
Monitors CCTV and alarms systems.
Responds quickly to telephone and intercom calls.
Enforces the after hour visitation process.
Prioritizes all requests for service.
Performs other duties as assigned by supervisor.